But outdated operating models are hindering companies’ transformation initiatives, impeding growth and the ability to keep pace with customer and marketplace demands.
And only companies built on agile, intelligent and digitally-enabled processes can deliver vastly more humanized transactions and experiences that outpace customer expectations.
We help you reimagine and create the digital processes that not only drive performance, but also close the process gaps between customers, suppliers and partners with automation, insight and process platforms.
The result: Together with our clients, we are redefining how to be digital at scale—reimagining processes, redesigning ways of working and reengineering process infrastructure, to activate operational agility, efficiency and business growth.
Success in Automation: Decoding the Winning Formula
While automation and its drivers are among the most discussed topics in the business world, few organizations are focused on where to begin, how to make the best use of machine intelligence and where to apply it in their business. A first step is to understand which processes are, and aren’t, ripe for automation.VIEW PDF
Everest named Cognizant a leader in Banking BPO DCP Service Providers. The report recognizes Cognizant's strong digital capabilities, including BPM tools, automation, OCR solutions and operational analytics.READ THE REPORT
Everest named Cognizant a leader in healthcare payer business process services. The report recognizes buyers' appreciation of Cognizant's collaborative, constructive and client-centric approach, which helps in positioning us as a strategic vendor of choice for multiple functional areas.READ THE REPORT
The Forrester Wave, Q3 2018 report places Cognizant as a Leader among digital process automation (DPA) service providers. Strong design capabilities and a focus on end-to-end automation, coupled with its wide spectrum of technology vendor relationships and certified professionals across technologies enable Cognizant to effectively address DPA needs of organizations.READ THE REPORT
Digital solutions play a critical role and within digital, automation (RPA and AI) is one such solution that has garnered maximum mindshare of enterprises during the last few years. Some of the benefits that enterprises can achieve by implementing automation solutions include cost savings, enhanced customer experience and quality, revenue growth, better population health, improved speed, security, and governance and compliance.READ THE REPORT
In the 2018 ISG Provider Lens™ FAO Digital Outsourcing Services Archetype Report, Cognizant was recognized as a leader in all five archetype categories. Read the report to learn more about each archetype and Cognizant’s unique strengths in digital finance and accounting.READ THE REPORT VIEW PRESS RELEASE
Everest named Cognizant a leader in Healthcare Payer BPO. The report recognizes buyers' appreciation of Cognizant’s client-centric approach and mutually aligned vision and goals, including Cognizant’s ability to partner with other service providers to achieve goals.READ THE REPORT
Everest named Cognizant a leader in Healthcare Provider BPO. The report recognizes Cognizant’s numerous technological offerings, including a proven telemedicine platform, RCM tools, and more as an edge over competitors.
Everest named Cognizant a leader in P&C Insurance. High client satisfaction and robust capabilities in analytics, regulatory reporting and risk management complement technology-aided delivery, resulting in a strong value proposition for buyers.
We’re helping clients reengineer, digitize, manage and operate their most essential business processes, introducing better ways of working that improve customer experiences, heighten efficiency and lower operating costs to deliver clear outcomes and topline growth.
No matter what business challenge you confront, we are committed to leveraging capabilities that target a broad range of industries to improve operational performance.
We enable organizations to refocus scarce resources to grow their businesses at scale and speed by replacing self-managed processes with high-performing, cost-effective managed services.
We remove operating model inefficiencies that impede growth and hinder transformation to enable the realization of business outcomes otherwise beyond reach.
in revenue growth by 2018 from digitizing processes.LEARN MORE