The CFoW projects that our increasing reliance on AI and automation will create 21 million meaningful and sustainable jobs over the next decade, enhancing workplace productivity and uplifting humanity.
Also, the CFoW fervently believes AI will augment and extend our human capacity, making work more enjoyable and productive for all willing to retool and reinvent themselves. And blockchain will add much-needed trust and transparency to digital commerce, reducing operational costs for businesses and democratizing access to information and services for individuals, particularly those in underserved communities.
Sure there will be hardships—both technological and behavioral as new technologies and ways of working emerge. Navigating radical change will require astute forewarning and acute forbearance, two qualities on display at our WEF Annual Meeting presence in Davos.
In this session co-sponsored with Reuters, workplace evolutionary experts, including the CFoW’s Ben Pring, exchange views on AI’s growing impact on jobs and provide concrete advice on how organizations worldwide can adapt to changing workplace dynamics. The CFoW’s Jobs of the Future Index and recent 21 More Jobs of the Future report illuminate where work is heading.
Stream Session: 22 January 2019 | 12:30 PM – 2:00 PM (local time)
This session covers blockchain technology and its growing ability to solve grand challenges in communities worldwide. In addition to partnering with with Reuters, we also team with MetLife Asia and other experts to explore how distributed ledger technology can improve collaboration, trust and security. MetLife Asia's blockchain pilot network illustrates how women with gestational diabetes can be compensated for their treatment via mobile phone without first filing a claim.
Stream Session: 23 January 2019 | 5:30 PM – 6:30 PM (local time)
While work is changing due to the proliferation of AI and automation, there is no reason to panic over an impending bot apocalypse.
Businesses and employees who identify the waves of job opportunities generated by intelligent machines can ride them into the future of work—as our "21 Jobs” and “21 More Jobs of the Future” reports reveal.
Enjoy CSI? Hawaii Five-O? Sherlock? Get a kick out of running down leads, ruling out suspects and solving whodunits? Then we have the job for you! We’re looking to hire creative, talented individuals who can help us investigate the mysteries in our big data. What is our data telling us? What secrets does it contain? Every day we uncover new clues concerning the future of our work. Come join the growing team that asks the tough questions and comes up with the “big answers.”
Responsibilities include creating, maintaining and protecting the edge computing environment. This person will design and develop the hardware and software, overhaul the existing network infrastructure for reliability, efficiency and latency and balance load-shifting across the network and interconnecting networks. Additional work involves differentiating which types of data should be stored where, ensuing the scalability of the solution and addressing geographical challenges for the edge (metro vs. semi-urban vs. rural and for mobile devices).
An AI-assisted healthcare technician will augment remote healthcare teams. Affordable healthcare is in need of enthusiastic, friendly and empathetic healthcare technicians to drive the first wave of deployment. The role entails a combination of in-surgery work for our general patients and remote work for the vulnerable and frail. The successful applicant will have at least three years’ experience in nursing or a related field, and be comfortable and competent dealing with software packages and digital testing equipment.
Cyber city analysts ensure the safety, security and functionality of cities, enabling the steady flow of “healthy” data around our cities. They protect bio data, citizen data and asset data by ensuring all technical and transmission equipment functions without being compromised. This role will oversee that necessary repairs when automated data flows are flagged by the city resilience team as broken, faulty or hacked. Work also includes troubleshooting equipment issues, diagnosing faults and replacing components and circuitry.
The genomic portfolio director will create and execute our strategy for growing a portfolio of life sciences products for the North American and international markets. This person will oversee all aspects of launching and expanding the sale of our life science portfolio across the world. You will work collaboratively with our strategic sourcing team and our global account managers to develop plans and programs that focus specifically on our top 200 customer accounts (HMOs, major insurers, large health systems and hospitals, etc.).
As a financial wellness coach, you will be supported by our revolutionary platform, which offers up-to-the-second financial instrumentation, logging not only every transaction, but also using our existing robo-advisor platforms as monitors. The platform will enable for full-service financial coaching to optimize every aspect of customers’ financial life. This role entails a passion for helping people take the little steps to avoid crushing financial debt, using sophisticated technology as a catalyst.
The rise of the instantly connected and morally aware investor and consumer has fueled the requirement for hyper-transparent organizations. An alloyed role is emerging that requires the combined financial and regulatory acumen needed to deal in traditional and cryptocurrencies, with the PR expertise to maintain a positive public image that upholds our organization’s financial and public integrity. You will be able to build trust by enforcing and encouraging the transparent and responsible financial trading of cryptocurrencies with all organizational stakeholders.
Quantum computing is the future of computing, and machine learning is at the core of the ongoing AI revolution. Individuals in this role research and develop next-generation solutions by integrating the disciplines of quantum information processing with machine learning. Analysts apply quantum technologies to improve the speed and performance of learning algorithms and address real-world business problems in the fastest time possible. They also develop and apply machine learning to increase the power, durability and effectiveness of quantum computer systems.
We’re looking for an executive to lead an important new function within our compliance team: algorithm bias audit (ABA). Given the increasing prominence of artificial intelligence in our business—from product development, to sales analysis, to recruitment, to contract review—it is vital that we ensure the algorithms at the heart of AI are fair, legal and representative of the values of our organization, and that they’re seen to be as such.
With the rise of smart home technology, a new role is emerging, one that symbolizes the evolution of the traditional interior designer. At RFD Architects, we’re building a team of smart home design managers, who will work with architects, engineers and customers to design connected homes that cocoon inhabitants in a fully and seamlessly connected environment, using the latest integrated technology in an aesthetically and environmentally friendly manner.
Voice is the new frontier of computing for the 2020s. However, a generation of us has only known a “Siri Voice” and an “Alexa Voice.” While serviceable, these lack the real color and creativity of our conversations with humans. Given the seven billion people on the planet, AI voice platforms are transposable to each and every one of us, with an “optimal” dialect and sound that is most pleasing to each of us. That’s where the voice UX designer comes in.
Do you like people? Do you like machines? Then we’ve got the right job for you! How many times do you interact with a product or service and feel let down, uninspired or faintly annoyed by the experience? By imbuing an intelligent product/service/bot with a personality, we can establish a rapport with consumers in an increasingly transactional world. As head of machine personality design, you’ll lead a new team within our company, giving a unique voice and character to digital products or services.
As made evident by the exponential growth in cyber threats, it’s becoming increasingly important to understand and predict cyber conditions of the near-to-distant future, so that governments, industries, societies and individuals can better protect themselves and become more resilient. The position of cyber calamity forecaster is an opportunity to join our Global Cyber Calamity Research Center and help make the world a safer place.
In the Fourth Industrial Revolution, physical battlefields will increasingly become redundant. So will this spell the end of warfare? Unfortunately, not, but the wars of our imminent future will increasingly be fought on and through virtual as opposed to physical environments. As such, the National Cyber Security Center (NCSC) is seeking a new type of cyber agent, one that not only can defend our national infrastructure but also, if necessary, undertake an offensive against our nation’s adversaries.
New technologies are fast emerging that create the possibility to literally put words into somebody’s mouth. This capability – broadly labeled as “deep fakes”–is opening a number of scenarios that range from the amusing to the apocalyptic. Our company, Truedat Incorporated, is at the forefront of creating authenticatable digital watermarks that prove the veracity of someone or something and, conversely, signal an illegitimate intention in their absence. We’re looking to fill the role of lead virtual identity defender, to scale and strengthen our existing product portfolio.
As a pioneer in the “experience economy,” we’re seeking tens of thousands of talented AR journey builders who can help design, write, create, calibrate, gamify, build and—most importantly—personalize the next generation of mind-blowing stories and in-the-moment vignettes for our clients’ trips in augmented reality. Much as composers, bricklayers and playwrights were in demand a century ago, AR journey builders are their 21st century successors.
Our organization is seeking a full-time experienced genetic diversity officer. The individual will work closely with our country and business unit heads, as well as our in-house and third-party genetic pathologists, to ensure genetic inclusion within the organization. The successful candidate will either be experienced in genetic equality or have experience handling and implementing other equality programs within organizations and be willing to undergo training on genetic enhancement methodology and implications.
As a key member of our global leadership team, the machine risk officer will manage the potential risks that may occur if intelligent machines fail. This role will also work to establish human-machine trust and protect the company’s brand, reputation and finances by proactively addressing machine ethics issues.
Within the next five years, flying cars will become an option for high-net-worth individual customers. Within 10 years, mass market adoption will occur. We’re engaged in a winner-takes-all race against well-funded Silicon Valley start-ups and nationally, state-backed champions to develop this next major transportation paradigm. We’re hiring talented auto/aerospace engineers to join our rapidly growing team to make the long-held dream of flying cars a reality. Join us and see your career take off!
The right weight and texture can turn a cheap device into a luxury item, or enrich the customer’s experience. With new materials and the ability to program responsive textures comes new opportunities to use haptic surfaces (from personal clothing items to outdoor advertising) to create desire or interest through touch. We’re looking for an ambitious individual to work within our advertising agency, with the aim of maximizing the impact of outreach campaigns through a range of haptic media platforms.
Our organization seeks an experienced business-IT professional to fuse our shadow-IT operations with our digital workplace strategy. The person in this role will create a system for uninterrupted visibility into on- and off-premises environments, mobile and desktop systems, and applications and services consumed by corporate users, including employees, customers and contractors. The BYOIT facilitator will enable the entire workforce to work better and smarter at a known level of acceptable risk.
Lead the ethical sourcing team and ensure the allocation of corporate income aligns with the standards set by our stakeholders (customers and employees), codified through the corporate ethics board. The role covers three major categories of indirect ethical spend: energy, waste and community sponsorship. The ethical sourcing officer will investigate, track, negotiate and forge agreement around the automated provisioning of goods and services to ensure contractual alignment with the ethical wishes of our stakeholders.
Do you enjoy interacting with and, especially, listening to people? Companionship for the growing population of elderly is vital. Using our CONNECT platform, you can sign on or off at your convenience (in the way that Uber drivers do) and work whenever it suits you. CONNECT, which is AI-driven listening software (part of the phone-based app employees leverage), provides conversational prompts based on previous conversations, providing continuity of service among multiple walker/talkers who engage with our customers. There are no strangers when you are CONNECTed.
The obesity epidemic is responsible for 300,000 deaths per year, on average, in the U.S. Robots and digital-fitness trackers can help, but they can’t provide accountability and offer the powerful human response that motivates people to adopt a healthier lifestyle. We need registered nurses or credentialed fitness coaches with access to WiFi. Our platform enables you to help patients stay abreast of best practices, including personalized three-minute learning exercises, suggestions for outdoor “play spaces” and techniques for calibrating patient preferences to boost optimal engagement levels.
Man-machine collaboration is the new workforce, combining the strengths of robots/AI software (accuracy, endurance, computation, speed, etc.) with the strengths of humans (cognition, judgment, empathy, versatility, etc.) in a joint environment. The key task for this role is developing a system through which humans and machines mutually interact. The end goal is devising a task planning system for human-machine collaboration to create augmented hybrid teams that generate better business outcomes through human-machine collaboration.
As a digital tailor, you will work with customers in their home or at their place of work to ensure clothing items ordered online fit perfectly when delivered. You will set up the Saville Rowanator sensor cubicle, walk the customer through the short measurement process (typically less than 10 minutes), ensure that all the required measurements are captured correctly, upload them into the central cloud-based ordering system and de-assemble the cubicle. You will also offer value-added input into fashion trends, revisit the customer with the finished item and provide touchup services, including last-minute adjustments.
The AI business development manager will define, develop and deploy effective and targeted programs to accelerate broad-based sales and business development activities. You will enable sales and solution architects with a specific customer-centric AI value proposition and will directly interface with product management and development teams regarding customer and partner requirements. Work closely with sales, marketing and partner teams to position AI benefits to customers.
Our digitally-enabled youth are faced with different temptations from those of previous generations. No longer is a pull on a cigarette or a swig of beer our childrens’ greatest temptation, although these have by no means disappeared. Today, cybercrime is the new allure for digitally-savvy youth. The National Center for Ethical Online Behavior is seeking counselors to work in schools and specialized centers to rehabilitate school-age convicted cyber criminals and help redirect their online talents to ethical endeavors.
We’re looking for tens of thousands of qualified individuals (some of whom are already Kondo Consultants–credentialed KonMari Method disciples of Ms. Kondo herself) who are immersed in the precepts of “the Japanese art of decluttering and organizing” to form a veritable army of joy adjutants. The mission is to help individuals find joy in their relationships with everyday objects in their household.
Consumers want their food to be more fresh and delivered more quickly than ever before. As the sourcing of produce for consumption is localized across city centers and populous neighborhoods, experts are needed to tend the vertical farms and advise communities on best practices. Our organization seeks a vertical farm consultant to democratize the technology behind vertical farming and foster community in neighborhoods through food. This role requires a green thumb, technical know-how and a knack for building relationships while cultivating consensus within communities.
We’re the largest developer and operator of virtual reality arcades in the U.S., with VR arcades in five cities–our first and biggest facility is in New York City–and plans to open another 20 in the next 36 months. We’re looking for managers in the Boston, Chicago, Miami, Austin, Portland, Ore., London and Paris areas who want to get in on the ground floor of the next big entertainment trend: immersive, high-definition, multi-player experiential environments. Forecasts from leading authorities indicate that VR will be bigger than TV in a generation. This is an incredible opportunity to bring VR to the masses and establish yourself as a leader of the next big thing.
Understanding employee behavior is a challenging and complex landscape, made easier by the widespread adoption of sensors and biometric technology in the workplace. The head of business behavior will be responsible for analyzing employee behavioral data and driving strategies to improve employee engagement, productivity and well-being.
We’re seeking data trash engineers who can identify unused data in our organization, clean that data and feed it into machine-learning algorithms to find hidden insights by not only increasing how much data is collected, but also improving the data quality. The goal of the data trash engineer is to transform data from trash to treasure. The possibilities are endless, and we expect the employee in this role to originate award-winning ideas.
Just like traditional sports fans, esports aficionados want to share an experience. Gamers typically engage esports remotely from outlets like Twitch (owned by Amazon), but live-action places to see matches in person–like theaters and gymnasiums–are gaining in popularity. As a spinoff of our highly successful National Football League and Football Association franchises, we are developing the newest esports teams for Wisconsin (“The Badge”) and Manchester, UK (“The Geord”). The construction of these arenas will kick off the creation of the world’s biggest esports franchises.
Human beings have continuously altered the natural landscape, for better and worse. But as we pass the point of no return in the fight against global warming, today’s imperative is to work with Mother Nature in a more environmentally-friendly way. An international engineering and architecture firm will be hiring tens of thousands of workers to mitigate the impact of encroaching sea level rise in cities large and small around the globe. Chief among these roles will be the job of tidewater architect.
Our university is proud to be one of the first to offer lifetime learning for all alumni. With our Uni4Life program, all alumni become lifelong learners who enjoy access to specially curated learning opportunities after they graduate. Because we understand that every learner is unique, we don’t just focus on what people learn but also how they learn it.We’re looking for a curious and driven self-starter to join our team of Uni4Life coordinators. You will work side-by-side with our state-of-the-art Uni4Life AI technology to guide lifelong learners toward the best, most relevant programs for their individual needs.
Virtual store sherpas, paired with a powerful platform, can deliver heightened, instant, virtual customer service and advice for our customers. As a virtual store sherpa, you will understand the difference between “pushy selling” and being helpful. Think of yourself as a “sommelier of hardware.” As such, your focus will be customer satisfaction through knowledge of our product line, applied to advice you’ll give virtually to customers to support them with completing their projects. You’ll plug in via video link, from the comfort of your own hom
The personal data broker is one of a number of new data roles created within the newly mandated banking sector to administer the personal data assets of citizens and consumers. This followed the market’s “big bang,” which led to the establishment of 10 interoperable data exchanges across Asia, Africa, Europe and the Americas. As a personal data broker, you will ensure consumers (clients) receive revenue from their data. In this role, you will establish prices and execute trades while mastering the new global code of ethics surrounding interstate,
Our organization is seeking a personal memory curator to provide a “live well” solution for our aging customers by creating and delivering seamless virtual environments for them to inhabit. Our seniors need innovative solutions to cope with their longer life expectancy because the advances in brain-related healthcare lag behind. The role requires consulting across a range of customer stakeholders, media and historical sources to remake and architect past experiences to reduce the stress or anxiety that simple memory loss creates.
We are a large municipality seeking a full-time space controller to assist in regulating road and airspace in the inner city. The successful candidate will join the space control inner city management team to monitor, regulate, plan and manipulate air and road space, monitoring and programming the automated AI platforms used for space management of autonomous cars and drones. The ideal candidate should be comfortable confronting occasional high-stress environments and be competent dealing with sophisticated AI tools.
“Purpose” is the new commercial battleground, and our agency needs people to conceive, shape and launch dedicated purpose journeys for our clients as they seek differentiation. You’ll help our clients define and articulate their contribution to society and their purpose for both customers and prospective employees. Being a chief purpose planner means mastering a corporate brief and using all social channels to help clients build, maintain, manage and burnish their purpose in the minds of an increasingly crowded market.
From razor blades to music to cars, ownership is increasingly being replaced by subscriptions. That’s why our large consultancy needs a subscription management specialist to create a framework of linked subscriptions to establish and advance customer familiarity, loyalty and a direct sales channel. If you’re a media manager, a creative business analyst or a product manager with a talent for complex, interactive ecosystems of linked money streams, you’ve got what it takes to become a subscription management specialist.
Cognizant Vice-Chairman & CEO Francisco D’Souza participated in a main hall session entitled “Learning Today for Tomorrow's Jobs.” This session explored impending workplace changes and the potential for accelerating wealth inequality and employment shifts. Participants shared where work is heading and how and where businesses, policy makers and other interested parties must prepare to ensure that there is meaningful work for all who endeavor to stay employable today and tomorrow. Francisco chaired his first IT and Electronics Governors Community meeting.
One of the key themes at this year's World Economic Forum is the future of the world's workers, and the importance of creating and identifying new opportunities in an ever-evolving technological landscape. This is some of the inspiration behind Cognizant's Jobs of the Future Index, and the 21 More Jobs of the Future report. The following infographic—created by our WEF media partner Reuters—presents the CFoW’s point of view on how work will change amid ever-increasing reliance on AI and automation. It also examines how individuals can remain relevant, and the job categories where opportunities abound.View Infographic
Read CFoW Director Ben Pring’s take on why humans are central to the future of work on the WEF’s Agenda blog.Read Blog
What To Do When Machines Do Everything is a guidebook to succeeding in the next generation of the digital economy. When systems running on artificial intelligence can drive our cars, diagnose medical patients and manage our finances more effectively than humans, it raises profound questions on the future of work and how companies compete. Illustrated with real-world cases, data and insight, the authors provide clear strategic guidance and actionable steps to help you and your organization move ahead in a world where exponentially developing new technologies are changing how value is created. Written by a team of business and technology expert practitioners—who also authored Code Halos: How the Digital Lives of People, Things, and Organizations are Changing the Rules of Business—this book provides a clear path to the future of your work.