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Please visit the COVID-19 response page for resources and advice on managing through the crisis today and beyond.

IMPROVE PATIENT EXPERIENCES

Virtual Care

Virtual Care

Ensure compliance with a 25-point inspection plan

Compare your interoperability journey against our checklist of actions, considerations and visibility requirements. 

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Digital healthcare transformation expands services beyond office visits.

New virtual options offer care that is accessible and easy to find—in person or online. These new models shaped by responses to the pandemic are speeding the shift toward on-demand care. Realizing value in this ‘new normal’ requires keeping consumers and caregivers safe, healthy and connected while building new digital capabilities that will serve members and patients in a dramatically reshaped industry.
Learn more about our Healthcare solutions for your business.

VIDEO
Navigating the new normal where healthcare is very different

We can help payers, providers and pharmacies use digital technology to deliver outstanding personalized services and care in a future where healthcare delivery is almost entirely new.

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BUSINESS INTELLIGENCE

Related resources

ON-DEMAND WEBINAR
Interoperability and innovation

Hear from Cognizant experts about how to unleash new business strategies with interoperability, use data to deliver innovation, empower healthcare stakeholders, expand into new markets and take a long-term view that makes the most of your investments.

SOLUTION OVERVIEW
Connected Interoperability Solution

From strategic planning to ongoing technical and business support, we enable true interoperability with end-to-end integration and data access.

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SOLUTION OVERVIEW
Cognizant’s Learning Evolutionary AI Framework

Cognizant’s Learning Evolutionary AI Framework enables problem-solving beyond the scope of humans, using a virtual model of the world to examine new healthcare opportunities.

VIEW PDF

Additional capabilities

  • CARE@HOME

    END-TO-END SEAMLESS EXPERIENCE

    Increased demand for virtual, personalized care interventions and high-touch engagement are accelerating a “digital first” approach to care. Cognizant’s Care@Home offering includes:

    • Advisory services—Strategy, planning, vendor analysis and evaluation.
    • Web-based, scalable, omnichannel patient engagement—Digital triage, video visits, remote monitoring and messaging.
    • Flexible, intuitive conversational AI platform—Enable personalized care with digital health assistant and conversational AI.
    • Fully U.S.-qualified nurse coaches for engagement and care coordination—Utilization management, remote patient monitoring and case management.
  • CONNECTED INTEROPERABILITY SOLUTIONS

    SECURE DATA ACCESS AND EXCHANGE

    Health data interoperability is a prerequisite for truly effective virtual care delivery. Meet compliance deadlines and requirements—and then go beyond them—to improve member experiences, reduce costs and create new services.

    Connected Interoperability Solutions include:

    • Advisory services—Enable assessment, planning and implementation support of products and custom solutions as well as ongoing monitoring and testing.
    • Interoperability adapter—Integrate and convert data to the HL7® FHIR® standard in real-time.
    • Privacy and consent engine—Support and manage consent, enforce privacy requirements, audit privacy and consent records.
    • API gateway—Deliver data access APIs and enable SMART on FHIR® for on-demand access to data.
    • Interoperability data hub—Create an enterprise master patient index (EMPI), and make data from administrative and clinical systems available at scale.
  • AI & MACHINE LEARNING-BASED CARE AND DISEASE DETECTION

    PREDICT, TRACK AND RESPOND FASTER

    AI and machine learning technologies can help predict, track, respond and treat illness in near real-time. Plan for outbreaks more effectively, discover the best interventions and determine when to administer them. Optimize resource allocation, identify high-risk patients and minimize staffing and scheduling inefficiencies.

    Cognizant’s AI & machine learning-based care offering includes:

    • Cognizant Learning Evolutionary AI™ Framework—Accelerate outcomes with high performance and accuracy. Stay ahead of market changes and anticipate consumer demand.
    • Population data repository—Track community data, interventions and outcomes.
    • Personal customer journey AI—Trace, track and predict risk.
    • Personal data repository—Enable member digital halo, human-centric data.

TAKE THE FIRST STEP

Serving customers by looking forward as well as back is a big promise, but the power of today’s new digital capabilities is vast and growing.

Let’s talk about how digital can work for your business.

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Thank you for your interest in Cognizant.

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