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Is your workplace ready for automation and AI?

Join Forrester and Cognizant to explore how automation and AI can yield a more adaptive, resilient and creative workplace.

Meet the speakers    

Two of the Intelligent Process Automation (IPA)  industry’s most respected voices teamed up for this webinar: Forrester’s J.P. Gownder and Cognizant’s Mariesa Coughanour.

  • J.P. Gownder

    VP and Principal Analyst, Forrester Group

    J.P. Gownder is vice president and principal analyst on Forrester’s Future of Work team. He leads research into the impact that automation technologies like AI, smart software, robotics and customer self-service have on the future of work, the future of jobs and the economy.

  • Mariesa Coughanour

    Head of IPA Advisory Practice, Cognizant

    Mariesa Coughanour is Head of Automation Advisory Services practice responsible for accelerating business growth, scaling programs, and cultivating mindshare of industry influencers. She has over a decade of experience in the automation, transformation and operations spaces working across industries with global clients in North America and EMEA.

Build the future of work atop a foundation of automation and AI

Build the future of work atop a foundation of automation and AI

The road to human and machine collaboration requires more than technology implementation. It must include human and organizational investments: The skills, inclinations, culture, and employee experience of your people; the vision and strategies of your leaders; and the organizational structures to support both humans and machines.

Join Forrester and Cognizant to explore the challenges and opportunities of automation and AI in the workplace, including:

  • Strategy
    • What are the key non-technology underpinnings of a successful strategy (people, leaders, organization and trust)?
  • Roles & responsibilities
    • How are jobs changing? What do employers need to provide employees during this transition, and what do employees need to bring to the table?
  • Redesign
    • How does this new workplace redesign itself to embrace digital workers?    
  • Best practices
    • What are some best practices being explored to aid in change management?

Ready to learn more?

See how intelligent process automation can work for your business.