Two of the Intelligent Process Automation (IPA) industry’s most respected voices teamed up for this webinar: Forrester’s J.P. Gownder and Cognizant’s Mariesa Coughanour.
VP and Principal Analyst, Forrester Group
J.P. Gownder is vice president and principal analyst on Forrester’s Future of Work team. He leads research into the impact that automation technologies like AI, smart software, robotics and customer self-service have on the future of work, the future of jobs and the economy.
Head of IPA Advisory Practice, Cognizant
Mariesa Coughanour is Head of Automation Advisory Services practice responsible for accelerating business growth, scaling programs, and cultivating mindshare of industry influencers. She has over a decade of experience in the automation, transformation and operations spaces working across industries with global clients in North America and EMEA.
The road to human and machine collaboration requires more than technology implementation. It must include human and organizational investments: The skills, inclinations, culture, and employee experience of your people; the vision and strategies of your leaders; and the organizational structures to support both humans and machines.
Join Forrester and Cognizant to explore the challenges and opportunities of automation and AI in the workplace, including:
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