Our Customer Journey Analytics solution parses customer behavior in real time to understand what informs decision making, providing tailored intelligent recommendations that guide them towards their objectives—and yours.
Achieving a unified view of customers has proved elusive for many companies. Here are some real-world steps to move closer to Customer 360 goals.READ THE ARTICLE
Software development innovation is the key not only to enhancing business agility, but to rapidly designing and offering extraordinary experiences and cutting-edge products that will continually satisfy and delight customers.
By taking advantage of continuous data collection and AI-driven analytics, B2B technology providers can better anticipate customer needs and make proactive recommendations.
The abrupt shift to remote learning made clear that higher-ed students need experiences that adapt to their learning styles and anticipate their needs.
We partnered with a major supplier of telecommunications equipment to implement intelligent virtual assistants to help customers easily find parts, place orders and track delivery.