As AI transforms the quick-service restaurant (QSR) sector, Cognizant is at the forefront of innovation with Google Contact Center AI Platform (CCAI) for real-time voice AI and virtual agents, and OrderServ® for seamless, omnichannel digital ordering, keeping restaurants ahead of the game.
QSRs thrive on speed and consistency—but evolving customer expectations demand more. How can QSRs innovate without sacrificing efficiency? Read our latest blog to find out how.
OrderServ—a feature-rich digital ordering platform hosted on AWS—streamlines operations for QSR clients. YUM Brands in Trinidad & Tobago shares how they achieved impressive ITP conversion rates and boosted revenue through larger digital orders.
Seamlessly connects POS, KDS, payments, loyalty, social media, and enterprise systems—linking orders with kitchen management and business operations for a fully integrated experience.