This no-code framework allows rapid prototyping, customization, and scaling of multi-agent systems, demonstrating our commitment to accelerating AI adoption.
In partnership with Google Cloud, Cognizant® Autonomous Customer Engagement solution is redefining how customers interact with businesses, making every exchange remarkably simple, swift and effective.
Using Google Cloud’s Contact Center AI, the solution brings together real-time, multimodal interactions across channels to unlock new insights and opportunities for better staff/customer experiences.