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Stop buying services and start buying outcomes with BPaaS

Health plans face many added pressures in today’s rapidly changing market. The shift to value-based care, rising costs, the demand for advanced technology and evolving regulatory and compliance requirements are just a few of the challenges payers must manage effectively to keep pace with the competition and satisfy members.

  • Lower total cost of ownership

    Administrative cost reduction is the key to achieving outcomes-based objectives. The Cognizant Healthcare BPaaS solution can help lower the total cost of ownership for health plans by as much as 20% to 40%.
  • Technology infrastructure transformation

    Achieve core IT modernization with access to the industry’s leading payer platform and ecosystem, which provides payers with a platform strategy rather than a product strategy.

  • Reduced integration and migration time

    Cognizant’s integrated solution allows payers to seamlessly transition to the BPaaS ecosystem without strain or impact on plan resources and technologies.

  • Optimal member and provider experience

    As a digital transformation leader, Cognizant’s portfolio of member and provider solutions drives positive experiences and quality outcomes.


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Action & insight

About BPaaS



An effective BPaaS model connects front-, middle and back-offices using emerging technologies to drive better outcomes.


Delivering a consumer-grade experience is now the gold standard in healthcare, as it's essential to reducing costs and improving health outcomes.