Health plan members want accurate, timely information about their coverage, benefits, costs and provider options. TriZetto® EngageMember®, a cloud-based component of the TranZform® Portals and Systems of Engagement powered by the TranZform® Platform, enables payer organizations to provide members leading-edge plan and benefit management tools built on real-time access to data in core administrative systems.
Through the EngageMember custom dashboard, health plan members access coverage, claims, provider comparisons, out-of-pocket costs, and benefits information in real-time through intuitive, digital tools. Accurate, up-to-the-minute data enables members to make better-informed healthcare decisions that lower their cost of care. These rich, satisfying experiences increase member retention while lowering payer operating costs.
EngageMember is pre-integrated with TriZetto core administration systems and easily connects to other core systems via Application Programming Interfaces (APIs) built into our underlying data orchestration layer, the TranZform Platform. The API-rich TranZform Platform eliminates custom batch integrations, expensive software upgrades and integration maintenance while powering smooth, real-time bidirectional data flows.