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A portal-based self-service application that integrates with core administration solutions to address key member challenges via guided access to health insurance insights.

Today’s health plans and providers are focused on engaging and empowering consumers to make more informed decisions about the care they receive. With features tailored to both individual and group lines of business, as well as third-party ancillary lines, EngageMember provides access to key health plan information and interactions. The application’s comprehensive features are specifically designed to enhance customer service and reduce service call volumes.

Members are drawn into the application based on event-driven triggers such as new documents, claim status changes or premium bills due. A focus on high-value information with intelligent placement, coupled with an intuitive and interactive design, anticipates member needs to deliver a more enjoyable user experience.

EngageMember provides:

  • Mobile, self-service access to the health insurance insights that members need.
  • ‘Out of the Box’ integration with TriZetto Healthcare Products core administration systems.
  • An improved member experience built around human-centric principles.

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At Cognizant, we are here to provide you with more information about our TriZetto Healthcare Products software and service solutions and answer any questions you may have.

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