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Please visit the COVID-19 response page for resources and advice on managing through the crisis today and beyond.

LOOKING AHEAD

Reinventing the customer experience

Reinventing the customer experience

The future of travel and hospitality

The future offers a world of opportunities, but transformation will require substantial industry boldness to move forward.

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As the travel and hospitality industry looks to rebuild, digital may be its saving grace. From chatbots to self-learning booking platforms, providers can create new momentum that both pleases customers and trims costs. We help you explore multiple paths forward and craft a digital strategy for the post-pandemic world.

Using AI to fight the pandemic

Cognizant and XPRIZE are launching the Pandemic Response Challenge to help restart economies.

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Using AI to fight the pandemic

Cognizant and XPRIZE are launching the Pandemic Response Challenge to help restart economies.

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DRIVEN BY RESULTS

Benefit from our experience.

We prepare leaders for what’s coming next. We’re ready to help you.

A European airline’s search chatbot
RESULTS
A European airline’s search chatbot

boosts customer insights and bookings.

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A top fast food restaurant chain
RESULTS
A top fast food restaurant chain

reduces costs and increases quality with IoT.

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An international airline
RESULTS
An international airline

improves customer experience with a virtual agent in the contact center.

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A large real estate investment trust
RESULTS
A large real estate investment trust

manages its property portfolio efficiently in the cloud.

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Launching into Virtual Space

An immersive destiny awaits in cyberspace—for the future of work, play and everything in between.

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Launching into Virtual Space

An immersive destiny awaits in cyberspace—for the future of work, play and everything in between.

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TRAVEL & HOSPITALITY ECOSYSTEM

Targeted solutions

Smart solutions that help providers transform for the digital age.

Cognizant® Adaptive Spaces™

Turn your physical space into a differentiator, not a drag on your resources.

Cognizant® OrderServ®

Deliver an omnichannel experience that integrates orders with every aspect of your business.

BUSINESS INTELLIGENCE

Recently published insights

PERSPECTIVES
Resetting the table for food services

Recovering from the pandemic, industry leaders must be open to digital insights that adapt to new customer behaviors, regulations and operating requirements.

E-BOOK
Achieve unmatched user experiences with conversational AI

The travel and hospitality industry is among those leveraging intelligent virtual assistants and chatbots to serve up personalized concierge experiences.

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WHITEPAPERS
AI, automation and appetites: How technology will feed the future

From how food is grown, to where and what we eat, the food industry is looking to emerging technologies to address entrenched challenges.

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Reaching today's and tomorrow's customers with AI

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TAKE THE FIRST STEP

Serving customers by looking forward as well as back is a big promise, but the power of today’s new digital capabilities is vast and growing. 

Let’s talk about how digital can work for your business.

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