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MAIL AND EXPRESS
Services to help road, rail and ocean transport carriers, as well as airports and ports, improve supply chain visibility, trim costs and optimize asset utilization.
Services to help 3PL, 4PL and warehousing and distribution service providers to optimize loads and routes, improve on-time delivery and leverage digital trends.
MAIL AND EXPRESS
Services to help mail and express companies and postal departments improve customer service, streamline back-office processes and leverage new technology.
Cognizant offers many solutions well suited to transportation and logistics service providers, including smart yard management, dynamic route planning and analytics.
Cognizant’s offering leverages the latest in digital technology to provide real-time planning and routing for vehicles in transit. Artificial intelligence, machine learning, robotic process automation and a robust transaction processing engine are used to minimize revenue leakage, improve end user experiences and optimize back office and customer service processes.
Our mPAD solution offers real-time visibility into pickup and delivery of cargo or parcels. It helps logistics service providers better manage on-time performance and improve customer service.
Cognizant LogiTics is our analytics solution for transportation and logistics players. LogiTics takes a vast range of inputs and computes various supply chain metrics to help business users plan their logistics operations more effectively.
Driving the Convergence of the Physical and Digital Worlds
How 14 organizations are using intelligent connectivity to boost operational efficiency, improve the customer experience and create new business models for revenue growth.
Enhancing the Utility Customer Experience: A Digital Framework
For utilities organizations, providing a digitally enhanced customer experience and journey is essential to remain competitive in the world of new age energy prosumers.
Recoding the Customer Experience
Artificial intelligence (AI), machine learning (ML), and the Internet of Things are gaining momentum across enterprise environments. By incorporating these technologies into their strategic agendas, organizations industry-wide can streamline processes, anticipate customers’ needs and behaviors in real time, stimulate profitable growth, and deliver experiences that live up to the promise of digital.
How Blockchain Can Help Retailers Fight Fraud, Boost Margins and Build Brands
Using blockchain's distributed ledger, synchronized database and powerful encryption capabilities, along with its ability to generate smart contracts, retailers can gain early-mover advantage to more effectively collaborate and enhance trust across the value chain.
Connected Shipping: Riding the Wave of E-Commerce
Digital platforms, applications and processes are rapidly changing how shipping and transportation companies operate. Our primary research study confirmed that while acknowledging the importance of a Web-based business model, many shipping companies are proceeding cautiously. Based on our analysis of the e-commerce market and the approaches that some companies are taking, we have defined a maturity framework to help shippers better assess their current capabilities and plan ahead.
E-Procurement: Decentralizing the Process for Higher Education Institutions
For institutions in higher education, including those that rely on grants, procurement is traditionally a complex, decentralized process that consumes time and resources. By establishing an automated, integrated procurement platform (e-procurement) as part of an ERP-based supply chain, institutions can maximize the time and value of professors and principal investigators, make more funds available for research, and provide students with the level of education they seek.
The Work Ahead: Mastering the Digital Economy
The Work Ahead is a research series providing insight and guidance on how business – and jobs – must evolve in an economy of algorithms, automation and AI.
Blockchain's Smart Contracts: Driving the Next Wave of Innovation Across Manufacturing Value Chains
By eliminating intermediaries and by enabling smart contracts with embedded, trusted business rules, blockchain offers extraordinary opportunities for manufacturing on every level of the supply chain. To profitably ride this wave of disruptive innovation, any stakeholder in the manufacturing value chain should be familiar with the basics and guidelines for proceeding.
How Manufacturers Can Unlock Business Value via IoT Analytics
Internet of Things (IoT) analytics presents manufacturers with a vast opportunity to drive revenues and enhance operations, from real-time analytics at the edge of technologies (consumer products, instrumented devices, manufacturing machines, etc.) through systems to evaluate and act on the plethora of detailed insights IoT provides. We offer a roadmap for manufacturers to pursue this crucial monetizing analytics opportunity.
Making the Right Logistical Move
As technology demands on logistics services providers (LSPs) become more intense, organizations are seeking to integrate or consolidate their third-part logistics (3PL) providers' solutions for tasks such as warehousing, inventory management, shipment management, cross-docking, order management, bar coding, analytics and far more. We offer a roadmap for selecting whether to make such a transition in logistics systems via a big bang or phased/pilot approach.
For a leading packaging material manufacturing company, we implemented the SAP Transportation Management (SAP TM) system globally. The SAP TM system was integrated with the company’s existing enterprise system. The result was configurable, rules-based and automated transport planning for the client.
The new system dynamically pushes orders and order changes into the transportation optimization and carrier selection planning process. It also tenders or retenders to its carriers based on detailed business rules that accommodate all possible ERP order changes.
For a top player in the Courier, Express, Parcel (CEP) industry, Cognizant helped implement their direct-to-retail strategy by providing an omni channel solution. The solution helps shippers and consumers choose the time slots and delivery locations for their shipments, which can be different from their home location. It supports 13 languages across 11 countries. Within the first few months of its pilot launch in the USA, over a million packets were delivered using the mobile application.
North America’s leading provider of premium truckload, brokerage and intermodal transportation services chose to use Cognizant’s Integrated Development Model to coordinate and execute more than 25 projects using teams in two different locations.
Projects included a box management tool, a pricing workbench and a system to determine the network value of moving loads to a particular lane. The latter tool is being used as a decision-making solution for planning the most efficient movement of loads.
For a leading cold storage chain in the U.S., Cognizant provided full application management services for its Warehouse Management System (WMS). The WMS was already at the heart of our client’s business operations; however a fragmented system architecture and ad-hoc support processes had made the operations out-of-sync with market fluctuations. Cognizant provided the necessary domain expertise, along with mature delivery processes, that led to a far more responsive and cost-effective WMS foundation.