About the authors

Ben Pring

Vice President, Head of Thought Leadership and Managing Director, Cognizant’s Center for the Future of Work

Ben Pring is the Head of Thought Leadership at Cognizant, and co-founded and leads Cognizant’s Center for the Future of Work. He is a co-author of the best-selling and award-winning books What To Do When Machines Do Everything (2017) and Code Halos; How the Digital Lives of People, Things, and Organizations are Changing the Rules of Business (2014). His latest book, Monster: Taming the Machines that Rule Our Lives, Jobs, and Future, will be out in March 2021.

Ben sits on the advisory board of the Labor and Work Life program at Harvard Law School. In 2018, he was a Bilderberg Meeting participant.

Ben joined Cognizant in 2011 from Gartner, where he spent 15 years researching and advising on areas such as cloud computing and global sourcing. In 2007, he won Gartner’s prestigious Thought Leader Award. Prior to Gartner, Ben worked for a number of consulting companies, including Coopers and Lybrand.

Ben’s expertise in helping clients see around corners, think the unthinkable and calculate the compound annual growth rate of unintended consequences has made him an internationally recognized authority on leading-edge technology and its intersection with business and society. His work has been featured in The Wall Street Journal, Financial Times, The London Times, Forbes, Fortune, MIT Technology Review, The Daily Telegraph, Quartz, Inc., Axios, The Australian and The Economic Times.

Based near Boston since 2000, Ben graduated with a degree in philosophy from Manchester University in the UK, where he grew up.

Ben can be reached at Benjamin.Pring@cognizant.com LinkedIn: linkedin.com/in/benpring/ Twitter: @BenjaminPring

Euan Davis

Associate Vice President, Cognizant’s Center for the Future of Work, EMEA

Euan Davis leads Cognizant’s Center for the Future of Work in EMEA. A respected speaker and thinker, Euan has guided many Fortune 500 companies into the future of work with his thought-provoking research and advisory skills. Within Cognizant’s Center for the Future of Work, he helps ensure that the unit’s original research and analysis jibes with emerging business-technology trends and dynamics in Europe, and collaborates with a wide range of leading thinkers to understand how the future of work will look. Previously, Euan held senior analyst, advisory and leadership positions at Forrester Research, IDC and CEB.

Euan can be reached at Euan.Davis@cognizant.com LinkedIn: linkedin.com/in/euandavis/ Twitter: @euandavis


The authors would like to thank Robert H. Brown, Manish Bahl and Desmond Dickerson from the Cognizant Center for the Future of Work, as well as Bret Greenstein from Cognizant’s AI & Analytics Practice, for their valued contributions to this report.


Cognizant’s Center for the Future of WorkTM is chartered to examine how work is changing, and will change, in response to the emergence of new technologies, new business practices and new workers. The Center provides original research and analysis of work trends and dynamics, and collaborates with a wide range of business, technology and academic thinkers about what the future of work will look like as technology changes so many aspects of our working lives. For more information, visit www.cognizant.com/futureofwork or contact Ben Pring, Cognizant VP and Managing Director of the Center for the Future of Work, at Benjamin.Pring@cognizant.com.


Cognizant (Nasdaq-100: CTSH) is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 194 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.

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