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We look at IoT as a driver of new forms of digital engagement—the collapsing boundary between physical and virtual. Cognizant’s view is that creating successful digital experiences requires expertise in digital strategy, foundational technologies, design and process and systems.
Cognizant helps companies identify specifically where to focus—at the process and experience level and achieve clarity on the “value of signal” such as cost savings, revenue generation/protection and risk management.
Cognizant’s IoT team provides design expertise so companies can create beautiful
end-to-end experiences that make up the fabric of this new form of engagement. Making digital experiences valuable requires that new flows of data get converted into business insight for meaningful action.
Gearing Up for the Internet of Payments
Made possible by the Internet of Things, a host of IP-instrumented devices and appliances are opening vast opportunities for banks to play a bigger role in the lives of their customers.
Turning the Vision of Connected Health into a Reality
To fulfill the goals of the healthcare industry's Triple Aim framework and the new patient-centric paradigm, stakeholders across the healthcare and life sciences sectors must combine high-tech with high-touch.
Wearable Devices: The Next Big Thing in CRM
When integrated with CRM systems, wearable devices offer the same type of digital experience as desktops, laptops, smartphone or tablets, but with the convenience afforded by watches, eyeglasses and headbands. Wearables apply across the CRM spectrum—from sales, to marketing, to services.
Connected Home Readiness and Maturity Assessment
As communication service providers (CSPs) rapidly move into connected home services markets, assessing their readiness and maturity is crucial; we offer a questionnaire framework to determine CSPs' levels of readiness/maturity along key parameters: segmentation, customer education, organizational capabilities, platform strategy and interoperability.
The Rise of the Smart Product Economy
Making products smart can deliver game‑changing innovation, enriched customer experiences and new, across‑the‑board levels of efficiency. Our latest research reveals practical steps business leaders can take to benefit from this quickly intensifying and accelerating trend.
Connected Products for the Industrial World
By leveraging product-centric connected ecosystems, manufacturers can create new and more effective business models, advance operational excellence and design and develop better products and services that align with customer needs and preferences.
Designing for Manufacturing's 'Internet of Things'
The deeper meshing of virtual and physical machines offers the potential to truly transform the manufacturing value chain, from suppliers through customers and at every touchpoint along the way.