carrot carrot carrot Change Centers x cognizanti collaborators create-folder Data Science Decisive Infrastructure download download edit Email exit Facebook files folders future-of-work global sourcing industry info infographic linkedin location Mass Empowerment Mobile First our-latest-thinking pdf question-mark icon_rss save-article search-article search-folders settings icon_share smart-search Smart Sourcing icon_star Twitter Value Webs Virtual Capital workplace Artboard 1

Quality
Engineering
& Assurance

Assuring Success in Digital

As enterprises do digital at scale, they need to
reimagine the what and how of quality. The notion of
quality now goes beyond functionality to customer
experience and regulatory compliance. In the backdrop
of widespread adoption of DevOps, Agile and the
advent of AI, the way forward calls for reimaging QA for
assuring success in Digital.

Meet Andreas Golze

Andreas Golze heads up Quality Engineering & Assurance (QE&A) across Continental Europe, the UK and APAC. In addition, he is Country Manager for Cognizant in Germany. With over 25 years’ experience as an IT professional, Andreas is the author of two books and several articles on Quality Assurance and Quality Management. His specialist interest is the representation of information and the flows between end users and IT personnel.

Before joining Cognizant, Andreas held a range of management positions, chiefly in software testing at HP and the consulting company SQS AG. His senior roles included HP’s Head of Business Development for the Global Testing Practice in EMEA, and CTO of the Global Testing practice.

Andreas.Golze@cognizant.com

Meet Robert Bonomo

Robert Bonomo leads Cognizant’s Quality Engineering & Assurance practice in Switzerland, Germany, Austria and Eastern Europe. Since joining Cognizant he has more than tripled revenue in Switzerland by excelling in delivery of solutions and gaining new, strategic clients.

Before joining Cognizant, Robert was Head of Central Testing Services for a major Swiss multinational investment bank and financial services company, building a global organization of over 350 people. As a highly qualified expert with a track record of more than 30 years in financial services IT, he has participated in many industry conferences as keynote speaker, moderator and panel discussion member.

Robert.Bonomo@cognizant.com


Assuring Success in Digital

Cognizant Quality Engineering & Assurance helps you succeed in digital with quality and speed

With more than 650 clients across industry verticals and a global footprint, Cognizant QE&A is a recognized thought leader in Quality Assurance.

At QE&A, putting quality in the fast lane with relentless automation and intelligent QA is just the beginning. QE&A is reimagining quality with QA Hub™, an ecosystem approach that converges deep industry expertise with QA intellectual property and innovation, supported by compelling partnerships and vibrant communities. Indeed, there is so much opportunity when the quality is right.

Cognizant Quality Engineering & Assurance helps you succeed in digital with quality and speed

With more than 650 clients across industry verticals and a global footprint, Cognizant QE&A is a recognized thought leader in Quality Assurance.

At QE&A, putting quality in the fast lane with relentless automation and intelligent QA is just the beginning. QE&A is reimagining quality with QA Hub™, an ecosystem approach that converges deep industry expertise with QA intellectual property and innovation, supported by compelling partnerships and vibrant communities. Indeed, there is so much opportunity when the quality is right.

End-to-end quality assurance

As enterprises simplify, modernize and secure their legacy environments for the digital era, robust quality assurance (QA) is essential. Quality takes an end-to-end connotation and must straddle both legacy and digital systems.

Cognizant Quality Engineering & Assurance (QE&A) is reimagining QA for you, employing an end-to-end, ecosystem approach with intelligent and automated QA processes. In so doing, you gain quality and speed to promote faster business and technology change, as well as a better customer experience.

  • BUSINESS CHANGE ASSURANCE

    Cognizant connects QA outcomes closely to business outcomes by elevating QA from application quality to business process.

    Beyond QA: Business Process Assurance for the Digital Age

    By focusing on Business Process Assurance (BPA), enterprises and their quality assurance teams can deliver applications and services that meet the demands imposed by digital transformation.

    Business Process Testing

    Business process-aligned QA solutions that address your business objectives,
    built on our industry knowledge and library of domain test assets.

    User Acceptance Testing

    End-to-end testing of your applications to assure quality for the end user.

    Assurance for Blockchain

    Assure adherence of your applications
    to industry and geo-specific regulations and compliance requirements.

  • TECHNOLOGY CHANGE ASSURANCE

    As technology comes front and center of every digital agenda, our end-to-end assurance solutions cover your entire digital technology stack—including Social, Mobile, Analytics, Cloud and IoT technologies—to ensure it plays well with your traditional enterprise technology stack.

    The Internet of Things: QA Unleashed

    A paradigm shift is required in QA in order to embrace the technology changes in products and services offered in IoT’s wide spectrum.

    IoT Assurance

    Industry-aligned assurance solutions for IoT using robotics, sensor virtualization and ecosystem test automation.

    Mobility Assurance

    End-to-end assurance for your mobile applications, powered by our automation Intellectual Properties (IPs) and on-demand devices.

    Cloud Migration Assurance

    A 360-degree assurance framework to ensure the cloud attributes that are key to the success of your migration to the cloud.

    Big Data Assurance

    Big Data Testing solutions that assure variety and velocity of data for your enterprise applications.

    Technology Assurance Labs

    In-region, cloud-based Technology Assurance labs that enable localized testing of your digital technology solutions, using cloud infrastructure and on-demand provisioning of devices.

  • CUSTOMER EXPERIENCE ASSURANCE

    Ensure unmatched customer experience for your applications, through QA solutions that focus on performance, security and usability. We bring a 360-degree view of quality by complementing business and technology assurance with a CX focus.

    Customer Experience Testing: The Key to Digital Success

    As digital pervades nearly every aspect of our personal and professional lives, businesses must embrace and execute a well-defined customer experience testing strategy that keeps customers loyal and satisfied.

    Performance Testing

    Performance testing of your applications built on myriad technologies and integrated ecosystems, for a seamless customer experience.

    Security Testing

    SAST—and DAST—aligned assurance solutions that address security and vulnerability requirements of digital ecosystems.

    Accessibility Testing

    Validation of your UI, design and usability elements, including ease of navigation and omnichannel access to drive user adoption and advocacy.

    Crowd-sourced CX Assurance

    Crowd-sourced testing of end users’ experience, using our fastest platform for on-demand test services, tools, cloud-based device labs, IPs and test infrastructure.

  • INTELLIGENT AND AUTOMATED QA

    At Cognizant, we embed Intelligence and Automation as the core constructs of quality assurance, using cognitive capabilities and a lifecycle approach to automation.

    From Data to Insights: How IT Operations Data Can Boost Quality

    By leveraging highly analyzed operational data-the voice of customers, machines and tests-QA and IT groups can derive major gains in quality of apps and in user experience.

    Quality Insights

    Build actionable insights
    into quality by using AI and
    machine learning capabilities.
    Integrated QA analytics across the software lifecycle enable early defect detection and test optimization. End user insights enrich existing business processes and help build superior products and services.

    Automated Business Process Testing

    Our business process-aligned automation uses an NLP-based patented algorithm for automated generation of test cases.

    In-Sprint Automation

    Our Scriptless Test Automation solution facilitates continuous testing of your mobile and web applications in DevOps and Agile environments.

    Bot-assisted Testing

    Configurable robots for automated testing of human-machine and machine-machine interactions at the physical–digital boundary for IoT.

Creative Engagement Models

Why do customers choose us— 
examples of assuring success in digital
Assuring superior human-machine interactions for AI systems for an advanced global tech player.
Cognizant’s QA approach
  • End-to-end test strategy and planning for testing AI OS
  • QA for apps governing vision, speech recognition, language, motion and cloud/network/firmware updates
  • Localized delivery centers

Highlights

15+

Applications tested

5.4k+

Tests executed

190+

Defects analyzed

Streamlining continuous testing for a large retailer in Europe.
Cognizant’s QA approach
  • CI/CD integration to support BDD
  • In-sprint system integration and business acceptance testing
  • Full-stack quality engineers with QA, dev and retail industry expertise

Highlights

50+

Releases in 6 months—a 3x increase

90%

Faster test cycles

100%

Automated functional testing

AI bot for test optimization for a large global insurance player.
Cognizant’s QA approach
  • AI bot to optimize test runs relative to code change
  • Bot trained on module interdependencies, historical release and defect data
  • Test runs updated in ALM for zero-touch execution

Highlights

50%

Lesser tests executed

98%

Bot accuracy

ZERO

Regression defect leakage to UAT

Establishing standards and governance for a global U.S. based healthcare provider pivot into digital.
Cognizant’s QA approach
  • Quality architecture advisory for process and automation maturity
  • Instituted KPI metrics and a balanced QA scorecard
  • Completed 15 Lean, Six Sigma based improvement projects

Highlights

95%

Compliance to project standards

$3 mm

Cost savings in 3 years

15%

Efficiency gains

Cognizant Named a Leader and Star Performer in Enterprise Quality Assurance

For the third year in a row, Cognizant tops the Everest PEAK Matrix for Testing Services, rated ahead of 23 vendors in the areas of Performance, Expertise, Ability and Knowledge.

READ THE REPORT