Services designed to elevate a quality assurance organization to best-in-class status.
A full set of engineering QA services for those with specialized hardware or software to bring to market.
The newly released Gartner report evaluates the strengths and cautions of 18 of the world’s top application testing service providers across a number of criteria relating to their completeness of vision and ability to execute.
Focus on the Customer, the Business & the User Experience. Not just on the Defects. As the word implies, digital is all about code - application code, business logic, customer data and user interfaces. While every disruptive digital business relies on back-office transactional and analytics systems, the public face of these companies is code in the form of websites, social media posts and mobile apps.
Compliance is a major driver of the QA function in business today, in industries such as those listed below.
Optimizing Customer Support with Machine Intelligence
By applying learning algorithms to customer care solutions, agents can quickly troubleshoot and proactively resolve customer challenges.
Digital Quality Assurance: Insights and Trends Shaping Banking and Financial Services
In the face of surging digital disruption, banks and financial institutions need to hone a critical focus on digital quality assurance to ensure and enhance the end-user experience. We explore the testing issues relating to the cloud, mobility, big data analytics, Agile and DevOps, and suggest a quality assurance strategy.
How Business Process Assurance Can Enhance Quality When Applying Agile Methodologies
As organizations increasingly go digital, implementing business process assurance (BPA) in an Agile development environment helps ensure that continuity is maintained, and that quality and speed are balanced.
From Data to Insights: How IT Operations Data Can Boost Quality
By leveraging highly-analyzed operational data - the voice of customers, machines and tests - quality assurance (QA) and IT groups can derive major gains in quality of apps and in user experience.
Test Automation Strategies in a Continuous Delivery Ecosystem
Testing organizations (QA) striving to attain continuous integration (CI) and continuous delivery (CD) in a Lean or Agile environment can choose among and make use of the intelligent automation tools and techniques presented here.
Beyond QA: Business Process Assurance for the Digital Age
By focusing on Business Process Assurance (BPA), enterprises and their quality assurance teams can deliver applications and services that meet the demands imposed by digital transformation.
CMOs & CIOs: Aligning Marketing & IT to Elevate the Customer Experience
In the digital sphere, customer behaviors, organizational structures and entire business models are rapidly changing, compelling CIOs and CMOs to collaborate closely and often, and focus on the common goal of delivering consistent and exceptional customer experiences from day one.
PEAK Matrix for Independent Testing Services
Service providers are realigning their testing portfolio to cater to buyers’ increasing demands in the areas of digital technologies and consumer experiences, strengthening their capabilities in newer areas such as automation and DevOps. Find out more in this 2016 report by Everest Group’s PEAK Matrix for Independent Testing Services.
Rethinking Test Automation: The Case for Moving Beyond the User Interface
Rapid development models are forcing quality teams to balance speed with coverage. To enable both effective and efficient testing in this environment, businesses need to replace conventional UI-based automation techniques with more holistic approaches.
Top Five Secrets for a Successful Enterprise Mobile QA Automation Strategy
From tool selection through choosing the best framework, here are five ways quality assurance teams can tilt the odds of successful digital transformation in their favor.
Engaged as a strategic partner to establish a centralized UAT for a diversified financial services provider, Cognizant standardized testing systems and helped the organization save 65 percent on end-to-end UAT and 70 percent on test design. The rate of defects leaking into production fell to near zero.DOWNLOAD PDF
Prior to engaging Cognizant, software testing was managed at the project-level with no formal process, methodology, tools, metrics collection, or reporting. Cognizant helped the organization set up an offshore managed test center, and delivered well-defined software testing processes, including process roadmaps, estimation models, and automation standards. Overall software testing costs dropped by 50 percent.DOWNLOAD PDF
A consistent and enterprise-wide system for QA and quality control audits being a mandate, Cognizant created a Web-based application to handle the testing functions from a central database. The application reduced errors, improved auditing efficiency, and enabled faster regulatory responses.DOWNLOAD PDF
We implemented a promotion execution system for a leading single-source marketing services company to help track promotion compliance. Related goals were to measure promotion effectiveness, manage in-store merchandising campaigns and process merchandising campaigns for customers.
We have the tools, team and test accelerators (as hosted, platform or installed software) to overcome all testing challenges faced during a product's lifecycle.DOWNLOAD PDF