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Reduce Claims Leakage


Spot errors in claims handling before the claim is closed and the money is out the door.

Each year, a significant percent of property and casualty claim dollars are paid in error due to mistakes and other oversights made in the claim adjustment process. Cognizant Open Claims Audit helps claims managers evaluate a claim prior to closure and reduce errors that could lead to financial losses for the carrier.

With Cognizant Open Claims Audit, carriers can shift from a post-payment sampling of claim files to a near real-time review of files. All files are pre-screened against insurance industry best practices and carrier policies. By reviewing flagged files in near real-time, carriers can reduce financial leakage and have a comprehensive view of the actions necessary to reduce risk by driving process improvements over time.


Audit Before Closure

Automatically review open claims in near real-time.
Reduce Leakage

Avoid overpayments caused by human or process error.
Manage Risk

Prevent against both random and systemic errors.
Improve the Process

Drive changes towards more consistent claim adjustment
Monitor the Process

With metric driven health checks of adjuster performance.


Serving customers by looking forward as well as back is a big promise, but the power of today's new digital capabilities is vast and growing.

 Let's talk about how digital can work for your business.

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