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Distinctive experiences, built virtually

Optimize and monetize the network your customers depend on. As we work, learn and play remotely due to COVID-19, reliable connectivity makes digital life not just possible but better. Our teams help telecom companies thrive with software solutions, engineering and business-to-vertical capabilities that speed product time to market.

Telecom providers are important enablers for hyper-personalization in other industries.

Jeroen Bolte
Client Partner Communications & Media Netherlands

ARTICLE

Going beyond the telecom industry with hyper-personalization

How does your telco organization stand out from the competition? In today’s telco market, organizations are often forced to compete on price or perceived quality to maintain market share.

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Action & insight

GUIDEBOOK

Creating superior customer experiences by leveraging AI & data

Learn how to reinvent decision-making processes to excite customers and grow revenue by intelligently combining AI technology and human science.

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Action & insight

Latest thinking

Telecoms and smart cities: Moving up the value chain for humanity and new opportunities

Telecoms are playing a front-line role in the smart city movement. But to support post-coronavirus urban needs, such as enabling more real-time healthcare, they must push beyond their current infrastructure ambitions.

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Telecom infrastructure provider improves contact center productivity

Cognizant's communication technology experts built and deployed multiple intelligent, automated assistants to automate wait times, check multiple databases for parts availability and relay that information back to the customer.

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How digital can drive organization growth

WorkNEXT™ is a consulting-led, holistic, human-centric approach, which puts users at the core. In order to drive organizational growth, you need to shift from a focus on technology to one on experience.

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Five guidelines to delivering products that create impact in communications

Technology and design sit at the top of the product development pyramid to co-create success. Here are five guidelines for delivering outcome-oriented products, illustrated with real-world examples.

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Ready to learn more?

Cognizant can help your company to cope with digital transformation & and innovation.