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Most digital information today is captured with the aid of devices, hence device downtimes can have adverse impact on operations and thereby profits. Where devices are installed at the customer site, it is imperative that the service is not disrupted by device failure. nXg uses advanced analytics to accurately predict device failures and generate a holistic picture of device health and to improve overall business performance and customer satisfaction.
nXg is a product built on Cognizant’s proven BigDecisions™ Business Solutions Platform. It addresses device failure prediction, helps accelerate performance efficiency and generates a holistic picture of device health and performance.