End-to-End Tracking and Monitoring for (Ro‑Ro) Ocean Carriers

The importance of Roll‑on‑Roll off (Ro‑Ro) and Pure Car Carriers (PPCs) in finished vehicle logistics has grown significantly in recent times. Ro-Ro or PCCs facilitate movement of vehicles across international borders. Ro‑Ro is often the most reasonably priced option for vehicle transportation, even though premium automobiles may also be transported using containers on commercial ocean liners.

Cognizant works with leading Ro-Ro ocean carriers of finished vehicles from the U.S. and Europe by helping support their core ocean transport management systems. We also work with world leaders in container and supply vessel operations in the areas of customer relationship management (CRM) and master data management (MDM). Our range of services span transportation strategy consulting, application development and maintenance and IT infrastructure services.

Specialized Logistics Management Services for Back-Office Processes

In addition to our range of cross-industry business process services, Cognizant provides specialized services to run back-office processes in vehicle logistics. Our service offerings include the management of documentation at ports and processing of the custom clearance of vehicles. We help our clients focus on their core business while our teams manage day-to-day services such as:

• Timely and accurate completion of custom documents required by countries for import and export of goods
• Documentation required for region-specific agreements like NAFTA and EU
• Handling trade and industry specific compliance documentation requirements
• Monitoring of vehicle deliveries
• Generating freight and vehicle invoice triggers
• Managing delivery status updates in yards and ports
• Providing master data management for calendars
• Monitoring routes, delivery and stock locations
• Reporting pre-determined carrier KPIs (key performance indicators)
• Inventory ageing reports
• Reporting of lead time variance and port dwell times

Predictive Analytics for Logistics and Transportation

Cognizant has invested in building statistical modeling tools for predictive analytics and data visualization solutions that help decision makers in OEM companies as well as logistics service provider organizations. Taking advantage of the large amount of data that is available from logistics applications, we use our analytics solutions and industry expertise to turn insight into actionable planning and execution.

Some of the areas where Cognizant predictive analytics can make a significant difference are:

• Outbound logistics cost optimization
• On-time delivery performance management
• Finished vehicles transportation planning
• Vehicle telematics analysis
• Remote diagnostics and maintenance

Social Media Sentiment Listening and Analysis

As social media continues to advance, manufacturers stand to benefit from the analysis and understanding that social media behavior can provide about their customers. Insight gained from social media is helping industry leaders make better decisions related to product design, buyer behavior profiling, sales process design, branding, promotions, quality assurance and after-sales service. In addition, social media monitoring can be an effective way to track disruptions in supply chains around the world.

By analyzing structured data from logistics applications in combination with unstructured data from social media, manufacturing and logistics managers can make better decisions and allow for dynamic course correction as needed.

Cognizant offers on-demand services for regular and event-based social media monitoring. We help our clients gather and leverage social media data for competitor intelligence, lead generation, supply chain disruptions, product performance feedback and a better understanding of the customer experience. This type of insight is made available through our social media sentiment listening and analysis tools which are closely tailored to the specific needs of our manufacturing customers.