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Intelligent digital operations are critical to success. Organizations need to bring together business process transformation, digital platforms and automation to keep pace with customer demands and market trends. Data, analytics and AI must be used to understand customers and growth opportunities.
Cognizant partners with retail and consumer goods companies to meaningfully engage and grow customer relationships, sales and revenue. Backed by managed services and global scale, we help firms operate cost-effectively and optimize customer experiences.
increase in sales with intelligent order management for retail and consumer goods
We provide services that help retailers streamline finance operations, enhance the customer experience and improve store operations management at speed and scale.
Integrate CRM, customer-interaction channels, advanced analytics, marketing and human-centric process design to achieve digital transformation through our omnichannel solutions. We help you deliver superior customer interaction experiences, a committed revenue list, improved acquisitions, reduced churn, operational efficiencies and flexible commercial models.
The Forrester Wave™: Robotic Process Automation Services, Q4 2019 reports Cognizant as a Leader among Robotic Process Automation (RPA) service providers. Cognizant has supported customers by successfully setting up the automation CoE and tracking the RPA program back to outcomes.READ THE PRESS RELEASE
Deepen customer relationships, create exceptional experiences and adapt to constant change. Learn about how Cognizant helps you transform your operating model.LEARN MORE