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HBR Research Sponsored by Cognizant

FROM DIGITIZATION
TO BUSINESS
TRANSFORMATION

According to a new whitepaper from Harvard Business Review, achieving real digital transformation requires building an IT backbone that is simple, modern and secure.

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CLOSING
THE GAP


Across all industries, enterprises are looking to power their IT to meet today’s and tomorrow’s, digital business demands. Achieving that goal requires adopting new operating models, integrated services and transformed processes alongside revitalized heritage systems.

The term for this phenomenon is “digital transformation.” But, what exactly does that phrase mean? According to a recent Harvard Business Review whitepaper, Closing The Gap: Beyond Digitization to Business Transformation, the definition is open to interpretation, depending on one’s perspective. It can refer to everything from "an industrial manufacturer making itself over into a digital service provider" to "a retailer introducing new mobile capabilities for consumers.”

Digital transformation—according to the paper—is more than just an IT project. It requires enterprises to constantly reinvent their offerings, their operations—and indeed, themselves—to keep up with the rapidly evolving expectations on an increasingly digital marketplace. The first step: building an IT backbone that is simple, modern and secure.

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COGNIZANT DIGITAL SYSTEMS & TECHNOLOGY

Navigate the shift to digital. Future-proof your IT landscape by implementing a simple, modern and secure technology backbone.

 

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74%


of organizations expect digital transformation to deliver improved customer service and experience.

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