The Future of Technology

Meet the New DIGITALL Stack

As advancements like digital humans, machine learning, robotic process automation and quantum computing fuse, captains of business will soon have the technological wherewithal to reach greater heights and fend off exogenous events.

By Ben Pring, Managing Director, Cognizant Center for the Future of Work

This new interlock of next-generation technologies has the potential to create next-generation levels of value.

The story of technology is the story of “stacks.” From client/server and the Four Horsemen of the New Economy (Cisco, Sun, Oracle, EMC) to SMAC (social, mobile, analytics and cloud) to full stack, each wave of technology development and progress has been built on the interaction of different technologies that create something worth more than the sum of its parts. Now, a new stack is emerging with the potential to upend the IT industry again, in the way that new stacks always have, creating a new set of winners and losers in the process.

The new stack — DIGITALL — is built on four key components: digital humans, machine learning, robotic process automation (RPA) and quantum computing. Each of these technologies has been developing independently along its own maturation curve; as they collide, which they’re in the early stages of doing, they will coalesce into a powerful new paradigm of computing with the promise of radically lowering costs, increasing processing transaction speeds and facilitating new waves of innovation and value creation.

As we look to create new foundations for building stronger, more resilient economic and social models for the post-COVID future (which, let me assure, you does exist), this new interlock of next-generation technologies has the potential to create next-generation levels of value.

First, let’s examine the four technologies in isolation. Then we will extrapolate their impact as their stack forms.

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