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REIMAGINING THE TRAVEL EXPERIENCE

New digital technologies, changing travel patterns and innovative product types are just a few of the forces driving new growth in the travel ecosystem.

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HOSPITALITY IN THE DIGITAL ERA

Across-the-board transformation is disrupting travel and hospitality industries.

Get ready for a future of chatbot services, expanded loyalty ecosystems and tech-driven guest experiences – along with new competition from nontraditional contenders.

At Cognizant, our years of global experience supporting leading companies give us a unique digital perspective about what’s best for your business.

CONTACT US FOR MORE INFO: 
Oana Camenita
Head Travel & Hospitality Benelux 
Oana.Camenita@cognizant.com

LATEST THINKING

CASE STUDY
A Quick Meal with a Side of Data

For fast-food chains, the difference between profit and loss rests on the edge of a knife, at least metaphorically speaking.
 

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CASE STUDY
Innovating for the Millennial Market

How we partnered with a leading consumer goods company to create an innovation process for connecting with millennial consumers.

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Video
Cooperation across the travel sector

Travel & Hospitality is one of the most digitally mature industries. So, travelers expect flawless digital experiences. Only by collaboration, travel companies can serve travelers a smooth journey.
 

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Video
No More Rooms, Only Adaptive SpacesTM

As retail, travel and hospitality businesses enter the next phase of digital, the convergence of physical and digital experiences will continue to evolve rapidly. Customers no longer just go online; they live online, even when they’re in the physical store, restaurant or hotel.

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Whitepapers
Travel & Retail: Exploiting Inherent Synergies to Collectively Boost Performance

Enabled by emergent digital tools and systems, the travel and retail spheres should explore their many points of convergence and potential for greater collaboration in delivering superior customer experience.


 

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Whitepapers
The Future of Air Travel: Eight Disruptive Waves of Change

Faced with dramatic shifts in technology innovation, consumer preferences, global turbulence and competitive threats, airline and travel providers will need to undergo radical change to still be operating in 2025.



 

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