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THE FUTURE OF TRAVEL & HOSPITALITY

How will Alex travel in 2030? And what role should your company play to stay relevant for the next generation? Explore the opportunities of tomorrow!

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LATEST THINKING

ARTICLE
Travel & Hospitality reinvented

Global tourism has grown significantly in recent years and will continue to expand, especially as dramatic changes in the consumer landscape lead to new means of tourism and travel. In addition to technological advancements making it easier and more accessible to plan and book a trip, other factors like cheaper airlines, digital platforms providing access, changing demographics, a growing middle class and rising education levels will also change the face of tourism in the upcoming decades.

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VIDEO
What the next generation has to say?

We have started the conversation with the next generations, how they view the future and how they think your organization will stay relevant in their lives.





 

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Video
Cooperation across the travel sector

Travel & Hospitality is one of the most digitally mature industries. So, travelers expect flawless digital experiences. Only by collaboration, travel companies can serve travelers a smooth journey.
 

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Video
No More Rooms, Only Adaptive SpacesTM

As retail, travel and hospitality businesses enter the next phase of digital, the convergence of physical and digital experiences will continue to evolve rapidly. Customers no longer just go online; they live online, even when they’re in the physical store, restaurant or hotel.

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Whitepapers
Travel & Retail: Exploiting Inherent Synergies to Collectively Boost Performance

Enabled by emergent digital tools and systems, the travel and retail spheres should explore their many points of convergence and potential for greater collaboration in delivering superior customer experience.


 

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Whitepapers
The Future of Air Travel: Eight Disruptive Waves of Change

Faced with dramatic shifts in technology innovation, consumer preferences, global turbulence and competitive threats, airline and travel providers will need to undergo radical change to still be operating in 2025.



 

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