Please visit the COVID-19 response page for resources and advice on managing through the crisis today and beyond.
The COVID-19 pandemic is affecting millions of people and disrupting thousands of businesses worldwide. To keep businesses running it’s more important than ever to be agile and to build new momentum that respects the new reality of their industry. Organizations continuously try to remain relevant. This requires adaptation to changes not only today, but also tomorrow. Change is the only constant.
Constant change asks for scenario-thinking, exploring several paths and craft a digital strategy based on preparing for the future. We believe that future winners in the digital economy will be those that can deliver on one key insight: put technology in the background and focus on customers rst.
Cognizant can bring together digital strategy, deep industry knowledge, human sciences, experience design and technology expertise to help companies design, build and scale digital business solutions. Cognizant has both the expertise and experience with digital transformation. Together with clients we can explore tomorrow’s opportunities.
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Head of Energy & Utilities Benelux
While much uncertainty surrounds the COVID-19 crisis, it's clear the best way forward is to accelerate digital business change.
In this Special Report the team from Cognizant’s Center for the Future of Work consider what the world will look in 2023 – a period far enough away for the implications of the virus to have materially changed things, but not so far away that pure idle speculation reigns supreme.
The energy industry faces game-changing trends and technologies. With global warming and extreme climate conditions becoming the new normal, a collective awareness has emerged worldwide that things need to change quickly. The pace of the transition globally is too slow. The solution lies not only in embracing the power of new technologies but also in changing our economic models.
We have started the conversation with the next generations, how they view the future and how they think your organization will stay relevant in their lives.
The power utility industry is at the threshold of the largest transformation in its 100-plus years of existence. Most energy assets and their management will be arbitraged with one another, generating new business models.
The utilities of future will need to ensure that their business models revolve around the needs of the consumer such that the consumer would be a partner in their journey. They will need to innovate — make investments to provide differentiated services, seamless customer engagement and come up with disruptive business models to connect consumer of the future.
Wearables and other digital hardware can help minimize safety incidents. Monitoring biometrics and alerting workers before they become dangerously mentally or physically fatigued mitigates tiredness as a significant contributing factor in workplace accidents.
For utilities organizations, providing a digitally enhanced customer experience and journey is essential to remain competitive in the world of new age energy prosumers.