For Financial Services, human-in-the-loop will be key to enabling bounded autonomy. As agentic systems become more effectively governed, the role of real workers will shift from execution to a trifecta of supervision, validation and intervention. Banks need to build confidence before they scale autonomy.
Workflow
Agents are introduced into well-defined, contained processes and tools with controlled access to data.
Operations
Extended across end-to-end workflows, agents coordinate decisions across multiple steps and systems.
Platform
Building a unified, agentic AI foundation, with standardized identity and access controls and governance frameworks.