Meeting your safety obligations may not directly improve your bottom line, but it is vital for you to meet your regulatory compliance and even to stay in business. The question is, how do you reduce the cost and complexity of safety compliance while maintaining or improving quality and compliance? And going one step further, how can you increase synergies between your patient safety compliance work and the activities of other business units? In other words, can you unlock value from patient safety so that it becomes an asset—rather than a drain on your organization?
The answer is yes. Cognizant Digital Pharmacovigilance uses cloud, intelligent automation, data sciences and machine learning to bring new levels of efficiency to your safety compliance function. Backed by one of the largest life sciences practices in the industry and the expertise of physicians, scientists, statisticians and digital technologists, Cognizant Digital Pharmacovigilance cuts safety process cycle times through automation. It also integrates safety compliance activities into contact centers and adapts continually to change.
With Cognizant Digital Pharmacovigilance, you can turn patient safety from an onerous task to an asset. You will:
Life sciences companies have many regulatory responsibilities, including the obligation to document and maintain consumer feedback on the safety and efficacy of their products.
At this life sciences company, that obligation was increasing exponentially, with the volume of individual case safety reports (ICSRs) doubling year over year.
The immediate goal of the project was to replace and automate repetitive manual activities with a zero-touch robotic process automation (RPA) solution for the processing of ICSRs submitted by consumers and monitored by pharmaceutical industry regulators.
In developing the RPA solution, however, we recognized that it could be a first step toward introducing automation in other areas of the organization. The RPA solution was completed and went live in just seven months. New automation efforts are in development to incorporate areas where more complex processing is needed, along with certain cognitive elements, including artificial intelligence and machine learning.
The RPA solution delivers numerous benefits, including faster processing with greater consistency and fewer errors. More important, its modular design can be customized and scaled for future needs in other types of documents and transmission modes.
reduction in end-to-end cycle time
first-time accuracy achieved
regulatory compliance attained
turnaround time compliance reached