The role of IT in the enterprise is transforming. Digital transformation has propelled IT from a business-serving operation into business leaders. The CIO is now at the core of driving digital agility and customer experience.
BUSINESS-SERVING TO BUSINESS-CHANGING
58% see IT's role today as championing business innovation. IT is leading the charge to break down departmental silos, working alongside product and business units to define the path towards becoming a digital enterprise.
Businesses are under pressure to deliver products to market faster and almost half of executives believe current lead times will need to be cut in half. Agility within the IT infrastructure is a key enabler to facilitating more rapid innovation.
WINNING IN DIGITAL
Customer-facing apps are transforming IT's focus. They're vital not only for service delivery, but also for building relationships. Speed of deployment has taken centre stage as the winners in digital will be those that execute fastest to own the customer relationship.
THE FUTURE CIO
The CIO plays a pivotal role in shaping the future of the enterprise, capturing opportunities and managing threats. Leading companies will replace cost-cutting measures with the need to invest in capabilities necessary for changing business requirements.
BIG DATA, BIG OPPORTUNITY
As data becomes the enterprise's most valuable asset, IT is leading initiatives for integration and insights. Currently only 44% of the data enterprises collect is analyzed, yet 68% are either piloting or plan to turn big data into competitive advantage.
TRANSFORMING WITH AI
Enterprise CIOs are looking to AI to transform their operations and set their business apart. 61% of executives think AI will fundamentally change their IT model within five years, and 60% are planning on investing in machine learning to build new and better applications.
MAKING SECURITY AN ORGANIZATIONAL PRIORITY
Cybersecurity transcends departments and teams. A disconnected and reactive cyber response increases the vulnerability of critical assets. CIOs are central to the defense strategy.
The Future of IT Infrastructure report advises on how to shape transformation and enhance partnerships between IT and business in preparation for the new machine age.
A company's technology backbone must give it the ability and agility to immediately adapt to change, or better yet set the pace for the future of business.
The Future of IT Infrastructure report, authored by Cognizant's Centre of the Future of Work, offers insights into the changes leaders are making in their organisations and offers a framework to systematically help businesses move towards a new way of IT work.
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