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Despite the challenges of today’s rapidly changing environments, the right technologies can help businesses and governments achieve better business outcomes. Through our integrated solutions, dynamic ecosystem and strong relationships with strategic providers, we help drive better customer experiences and better business results, securely. From mobility, IT and Networking to Internet of Things, security and business communications, our proven solutions connect people, places and things around the world—simply, reliably and securely, without complications and without limits, so you can seize new opportunities to innovate and grow.
Cognizant and Verizon have a long history of working together. And most recently, we have joined forces to accelerate the delivery of leading edge, technology-based solutions to enterprise clients in the retail, manufacturing and logistics, insurance, banking and financial services and healthcare industries.
We’ll work together with organizations to define, design, deploy and manage new technology solutions that will advance their digital business models. Through a joint
go-to-market (GTM) engagement, we will provide clients with a set of high performance, reliable solutions focused on digital transformation, integration and business process support, technical expertise, networking and more.
A Win-Win for Our Customers
As part of the Cognizant and Verizon alliance, joint customers will benefit from technology demonstrations at Verizon’s Innovation Centers in San Francisco, California and Waltham, Massachusetts. The demonstrations will be powered by a new testbed lab we are building together that will enable clients to visualize enterprise-scale projects versus simply viewing and testing point technology offerings. With the extensive experience both companies bring to the table, clients will get the help they need to build a digital infrastructure that integrates social, mobile, analytics, cloud and sensor technologies used to power the Internet of Things.
Enabling Customer Experience (CX) Transformation
Today’s enterprises are challenged to deliver on a digital promise to their customers. This move to digital is primarily led by customers whose dynamic behavior is driving the need for personalized, seamless delivery of relevant content across multiple channels. To stay ahead of the curve, enterprises must leverage digital technologies intelligently to deliver omni-channel experiences and increase customer intimacy.
That’s why Cognizant and Verizon have developed a next-generation Customer Experience and Innovation Center (CEIC). The CEIC showcases our end-to-end customer solutions and provides a firsthand look at the innovative solutions that are driving better experiences today and setting the benchmark for the future.
At the CEIC, clients can explore how the latest technologies and devices, coupled with Verizon and Cognizant’s industry and domain experience, enable end-to-end customer journeys for several industries. These industry-specific customer journeys integrate transformational business processes involving CRM and related technologies in the areas of Marketing, Sales and Service and are powered by digital devices to provide omni-channel customer experiences.
Verizon Cloud Powers Cognizant’s Platforms
Powered by Verizon Cloud, Cognizant’s platforms help transform operations to be more innovative, agile and efficient. They provide near real-time proactive risk assessment and global oversight, so organizations can manage risk and improve communications, collaboration and quality, for better peace of mind and better business results.
In addition, organizations can control their overall cost of ownership with the
Software-as-a-Service (SaaS) architecture. Integration is standardized through pre-built data accelerators and implementation plans, so you only pay implementation costs one time.
This is Just the Beginning
We are just getting started. Check back to learn how the Cognizant and Verizon alliance is evolving and what new capabilities we are offering to help clients digitally transform and innovate.