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Schedule

Cognizant Community Australia 2019 highlights included keynotes, networking events and dining experiences at the Shangri-La Hotel Sydney.

10:00 AM
Arrival/Registration
10:30 AM
Welcome Address

Narayan Iyer

Country Manager, Cognizant Australia and New Zealand

General Session Highlights
Brian Humphries

Welcome and remarks from Brian Humphries, new CEO of Cognizant.

10:40 AM
How Digital Is Driving New Models of Innovation

Every major business technology shift involves making a leap from one S-curve of progress to the new, emerging curve. It’s easy to miss the jump point—and wind up making new digital investments in old models. In this provocative talk, Ben explained how to make the leap to the new digital curve. He revealed how to recognize the dangerous stall zone and its traps, whether denying the power of digital or revisiting old business models hoping to recapture past glory. Ben offered practical advice for accelerating past stall zones and driving your organization toward delivering new customer experiences and transformed operating and technology models.

Ben Pring

Vice President & Managing Director, Cognizant's Center for the Future of Work

11:40 AM
The Future Enterprise

Sandra revealed how digital transformation is unfolding in Australia and across the Asia Pacific region. She drew on fresh IDC research and benchmarks about how companies are achieving digital on a broad and deep scale. Using IDC’s framework for evaluating digital transformation maturity, Sandra outlined the capabilities companies must develop in using data and analytics, delivering customer experiences and developing new talent and leaders. She also provided real world snapshots of how companies are developing digital maturity in these areas and achieving new business success.

Sandra Ng

Group Vice President, Practice Group, IDC Asia/Pacific

General Session Highlights
Noreena Hertz

Noreena shares her exclusive research into “Generation K” and discusses how to deliver relevant digital experiences to this generation.

Malcolm Frank

Malcolm discusses how to realize new levels of business performance in the age of intelligence.

12:25 PM
Lunch—@Altitude Level 36
1:45 PM
Walk the Talk: Becoming a Disruptive Leader in the Digital Age

In this energising keynote, Stephen shared his personal insights into the secrets of disruptive leadership in the 21st century, drawing on his unparalleled experience to offer a provocative prescription for leaders of businesses large and small, including how they need to master data, analytics and AI in order to dominate the business battlegrounds of the future.

Stephen Scheeler

Founder of the Digital CEO, Former Facebook CEO for Australia and New Zealand

2:30 PM
Panel Discussion—Customer of the Future

Ben Pring, Vice President & Managing Director, Cognizant’s Center for the Future of Work

Presenter and Moderator

Justin Lyster

General Manager Digital, Blackwoods

Holly Ransom

CEO of Emergent

Chris Costley

Director of Customer & Operations Transformation, IDP Education

Frank Costigan

Chief Customer Officer, Personal Insurance, QBE Insurance

3:10 PM
Coffee Break
3:30 PM
The Impact of ANZ Bank’s ‘New Way of Working’

Robert Marchiori

General Manager, Technology Transformation, ANZ Bank

Catriona Noble

Managing Director, Retail Distribution Australia, ANZ Bank

3:50 PM
Robots in the Future of Work

Marita discussed her work in robotics and AI and the impact of those technologies on the future of work, sharing her vision for how robotics and automation complement and extend human strengths. Marita also inspired the attendees with her story of growing up in a single-parent family in Cairns and how she arrived where she is today—leading a robotics company, spearheading a global organization that encourages young women to explore robotics and engineering careers and pushing the boundaries of technology.

Marita Cheng

Founder at aubot, Robotist and Entrepreneur

4:35 PM
Close
4:45 PM
Cocktails and Canapés
6:45 PM
Event ends