Cognizant Business Consulting
Helping organizations engage people and uncover insight from data to shape the products, services and experiences they offer
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  • Working to reshape business models, modernize products and enhance customer experiences to drive growth.
  • Reinventing and managing your most essential business processes with new ways of working.
  • Simplifying, modernizing and securing the IT infrastructure and applications that are the backbone of your business.
Cognizant Business Consulting
Helping organizations engage people and uncover insight from data to shape the products, services and experiences they offer
Learn More

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Make your online content and documentation efforts more efficient and compelling.

If your online content efforts are over budget and under-delivering, we can help overcome communication barriers, reduce support costs and improve productivity. Our content consultants equip you with processes that follow best practices such as regular quality audits and tracking mechanisms. You realize quick ROI gains on content and documentation projects.

Using our custom writing services, you can reduce internal training and support costs—and have more time to focus on important strategic initiatives.

OFFERINGS

Online, Mobile and Social Content

We create, manage and maintain content for the Web, mobile platforms, social media and other digital platforms. To enforce brand consistency, we collaborate with your market strategists to deliver the right message to your audience.

Product Documentation

We develop comprehensive documentation for products to facilitate better user adoption and reduce dependency on help desk and technical support forums. We align our services with your product teams in order to help users become more productive.

End-user, Technical, Business and Process Documentation

Our documentation design consulting service takes full ownership of designing the framework for the documentation needs of your organization. We strategize and manage all application-related content creation, including online user assistance. We also analyze existing documentation, identify gaps and undertake content creation and repurposing projects.

RESOURCES

Revitalizing Digital Marketing’s Content Chain

New delivery models promise to increase the value of organizations’ fast-growing and sometimes voluminous digital marketing assets.

Improve Your Digital Content

A content management solution serves as part of the IT infrastructure for your business, allowing you to leverage your rich media content and open new revenue opportunities.

A Tag Management Systems Primer

Emergent tagging tools allow non-technical resources to more effectively tag content used by ad measurement and serving systems.

Interactive Content Solutions, Technical Writing Services | Product Documentation | Cognizant Technology Solutions