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TRANSFORM CX

Cognizant Intelligent Mortgage Advisor

Cognizant Intelligent Mortgage Advisor (CIMA) provides the digital CX that feels natural to prospective home buyers.

Launch a cognitive assistant for home buyers.

Our Cognizant Intelligent Mortgage Advisor (CIMA) offers customized research and loan recommendations. It gathers information to start the mortgage application process and helps answer customers’ questions. CIMA also provides updates on application status. It’s compatible with Amazon Alexa, AWS machine learning and a range of APIs. A 2018 report from HFS named CIMA one of the best examples of conversational AI.
CIMA key offerings include:
  • Mortgage origination processes to reduce back office workload
  • Manage CIMA on an ongoing basis to continuously improve cognition and recommendations
BANKING LEADERSHIP

Get in touch

Ashish Shreni

Lending Practice Leader, Cognizant Consulting