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Great SCM Powers Great CX
TO MEET GROWING CUSTOMER DEMANDS, DIGITIZE YOUR SUPPLY CHAIN
Is your CX competitive and relevant? Does it provide real-time visibility into order status? Can your customers order anytime, anywhere? And decide how they will take delivery? Digitizing supply chain management (SCM) makes it all happen.
Digitizing your supply chain is critical to being competitive and relevant in your industry.
In the digital era, delivering value to your enterprise means looking beyond traditional supply chain processes. After all, digital natives have trained your customers to be more demanding in their consumer experiences.
Your new mandates: Modify value chains, fulfill dynamic customer needs, create unique CX and establish symbiotic supplier/partner relationships.
Cognizant’s Supply Chain Management practice works with you to create high-performance supply chain solutions enabled by next-gen digital technologies. By leveraging these technologies, you can modernize your supply chain while reducing operational costs. And you can gain the speed and flexibility to respond to new challenges and opportunities without adding risk to your ongoing operations.
Good to Great: Understanding Supply Chain Maturity (first in a two-part series)
An effective supply chain is key to satisfying customers while maintaining high efficiency. But not all supply chains are created equal. Start by considering the four stages of supply chain maturity.
VIEW PERSPECTIVESOFFERINGS
SCM TO THE MAX
With these SCM offerings, you can modernize your supply chain, lower operational costs and respond to new opportunities—all without adding risk to your operations.
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TRANSFORMATION
TRANSFORM TO DELIGHT
By combining industry best practices with the latest supply chain and cloud solutions our supply chain experts help you reduce manufacturing lead times, increase asset utilization, streamline processes and collaborate better with partners and suppliers to better fulfill—and delight—your customers.
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PLANNING
PROMISE WHAT YOU CAN DELIVER
To unlock additional value from your supply chain, we help you create or refine strategic and tactical plans for purchasing, manufacturing, distribution and customer fulfillment. We focus on plans that can be implemented quickly, drawing on our expertise in demand planning and forecasting, production planning, inventory planning, distribution and ecommerce.
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EXECUTION
DELIVER WHAT YOU PROMISE
Warehousing, transportation and manufacturing execution are complex processes that can dramatically affect customer service, brand image and the bottom line. We help simplify this complexity with technology solutions from leading vendors or custom development. With our supply chain and vertical market experience, we help you evaluate, select/implement or develop solutions that add business value and agility.
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