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Great SCM Powers Great CX

TO MEET GROWING CUSTOMER DEMANDS, DIGITIZE YOUR SUPPLY CHAIN

Is your CX competitive and relevant? Does it provide real-time visibility to order status? Can your customers order anytime, anywhere? And decide how they will take delivery? Digitizing SCM makes it all happen.

LEVERAGE DIGITAL TO MODERNIZE SCM


Digitizing your supply chain is critical to being competitive and relevant in your industry.  

In the digital era, delivering value to your enterprise means looking beyond traditional supply chain processes. After all, digital natives have trained your customers to be more demanding in their consumer experiences.

Your new mandates: Modify value chains, fulfill dynamic customer needs, create unique CX and establish symbiotic supplier/partner relationships.

Cognizant’s Supply Chain Management practice works with you to create high-performance supply chain solutions enabled by next-gen digital technologies. By leveraging these technologies, you can modernize your supply chain while reducing operational costs. And you can gain the speed and flexibility to respond to new challenges and opportunities without adding risk to your ongoing operations.

Good to Great: Understanding Supply Chain Maturity (First in a two-part series)

An effective supply chain is key to satisfying customers while maintaining high efficiency. But not all supply chains are created equal. Start by considering the four stages of supply chain maturity.

VIEW PERSPECTIVES

OFFERINGS

SCM TO THE MAX

With these SCM offerings, you can modernize your supply chain, lower operational costs and respond to new opportunities—all without adding risk to your operations.

  • TRANSFORMATION

    TRANSFORM TO DELIGHT

    By combining industry best practices and the latest supply chain and cloud solutions, our supply chain experts help you reduce manufacturing lead times, increase asset utilization, streamline processes and collaborate better with partners and suppliers to better fulfill—and delight—your customers.  

  • PLANNING

    PROMISE WHAT YOU CAN DELIVER

    To unlock additional value from your supply chain, we help you create or refine strategic and tactical plans for purchasing, manufacturing, distribution, and customer fulfillment. We focus on plans that can be implemented quickly, drawing on our expertise in demand planning and forecasting, production planning, inventory planning, distribution and e-commerce.  

  • EXECUTION

    DELIVER WHAT YOU PROMISE

    Warehousing, transportation and manufacturing execution are complex processes that can dramatically affect customer service, brand image and the bottom line. We help simplify this complexity with technology solutions from leading vendors or custom development. With our supply chain and vertical market experience, we help you evaluate, select/implement, or develop solutions that add business value and agility.

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TAKE THE FIRST STEP

Serving customers by looking forward as well as back is a big promise, but the power of today's new digital capabilities is vast and growing.

 Let's talk about how digital can work for your business.

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