carrot carrot carrot Change Centers x cognizanti collaborators create-folder Data Science Decisive Infrastructure download download edit Email exit Facebook files folders future-of-work global sourcing industry info infographic linkedin location Mass Empowerment Mobile First our-latest-thinking pdf question-mark icon_rss save-article search-article search-folders settings icon_share smart-search Smart Sourcing icon_star Twitter Value Webs Virtual Capital workplace Artboard 1

Please visit the COVID-19 response page for resources and advice on managing through the crisis today and beyond.

Cognizant® WorkNEXT™ Solutions

EMPOWERING USERS, ELEVATING EXPERIENCE AND DRIVING INNOVATION

TRANSFORM YOUR WORKPLACE FOR THE NEW NORMAL


As the world copes with COVID-19-related challenges, guide your business through the crisis with resilient strategies. Our Digital Workplace suite enables remote models for the way employees work and collaborate in the new normal.

To bridge the gap between consumer-life and work-life technologies and to deliver a superior employee experience (EX), you need digital workplace strategies that focus on transforming work style, organizational processes, workplace technology and physical workspaces.

WorkNEXT™, Cognizant’s digital workplace solutions suite, delivers personalized, seamless experiences for your employees  anywhere, anytime, on any device. By leveraging our solutions using AI, analytics and automation, you can:

  • Enable remote collaboration with flexible working models 
  • Improve employee productivity 
  • Resolve employee issues faster 
  • Create intelligent workspaces that promote creativity, innovation and collaboration

 

OFFERINGS

WORKNEXT™ OFFERINGS


The move to remote work and disruptive digital technologies is changing the modern workplace. Redefining work means shifting from a business-centric to an employee-centric “anywhere anytime, any device” model—while keeping your enterprise compliant and secure. Cognizant’s WorkNEXT™ digital workplace offerings are contextual, insights-enabled, agile and secure.

  • UNIFIED DEVICE SERVICES

    ENABLE SECURE, CONTEXTUAL ACCESS

    Unified Device Services enable seamless, secure and contextual access to devices and resources from anywhere, anytime and any device. Our offerings encompass desktop virtualization, cloud-hosted desktops, VDI, remote access to physical machines and unified device management. They include:

    • WorkNEXT™ Cloud Workspace, an integrated cloud solution that delivers applications for employees in a virtual desktop as a service model. Learn more 
    • WorkNEXT™ Unified Device Management (UDM) enables BYOD for secure access to corporate data and apps. It redefines how enterprise IT delivers and manages applications, devices and services to users across all platforms. It also provides an easy-to-consume hardware leasing option for enterprise devices to reduce costs. Learn more
    • WorkNEXT™ Remote Desktop enables secure remote access to on-premise resources, anytime for remote employees.
  • COLLABORATION SERVICES

    SEAMLESS COLLABORATION FOR PRODUCTIVITY

    Collaboration Services use leading collaboration and communication tools to foster teamwork among employees in multiple locations. Our integrated approach helps enterprises with cross-channel messaging, calling, video meetings and file sharing. Offerings include:

    • WorkNEXT™ Unified Communication and Collaboration Services (voice, video) bring together collaboration platforms and systems like Microsoft Teams, Amazon Chime, Cisco Webex, Amazon WorkDocs and more, eliminating management hassles across discrete tools.
    • WorkNEXT™ M365 Solution is a user-centric interactive solution that provides secure, best-in-class delivery and management. It combines features and toolsets from the Windows 10 operating system, Office 365 ProPlus productivity suite and Enterprise Mobility and Security package. Learn more
    • WorkNEXT™ Digital Contact Center is a scalable, omnichannel, cloud-based digital contact center. It enables a contact center solution for both support staff and remote users.
  • DIGITAL SUPPORT SERVICES

    USER EXPERIENCE, AI & AUTOMATION-ENABLED SUPPORT

    The Digital Support Services suite consists of AI-powered, virtual assistant-led solutions to provide swift, personalized support to your employees, regardless of their location and devices. Combining capabilities across chat, voice and email, the suite leverages AI and automation to support EX and enhance productivity. Offerings include:

    • WorkNEXT™ AI-powered service desk, a comprehensive digital engagement solution that delivers personalized service desk support for users. Learn more
    • WorkNEXT™ DigiHub, a digital user interaction hub that serves as a one-stop shop for user interaction with the IT department.
    • WorkNEXT™ Analytics services, which help increase visibility by proactively monitoring IT assets, even at remote locations.
    • WorkNEXT™ AR-enabled field support services, which efficiently manage diverse IT estates, including complex and nonstandard equipment, through Cognizant’s AR-powered Digital Field Services solution.
    • WorkNEXT™ Remote Out of Band (OOB) solution, powered by Intel’s vPro Active Management Technology (AMT), enabling your IT teams to discover, repair and help protect out-of-band assets.
  • CONNECTED WORKSPACE SERVICES

    ENHANCE WORKPLACE EXPERIENCES

    Connected Workspace Services reinvents physical spaces, optimizes synergies between the physical and digital worlds and facilitates seamless switching between the two. These services leverage AI, automation and IoT to create smart workspaces that create an immersive workplace experience, elevating EX and productivity. Offerings include:

    • WorkNEXT™ Building Management Solution, a total facilities and energy management solution to monitor, manage and control energy devices and create smart workspaces.
    • WorkNEXT™ Smart Meeting Room, delivering intelligent meeting environments that integrate best-in-class conferencing technologies, AI and automation to create a superior meeting experience.

LATEST THINKING

OUR PARTNERS

We form partnerships and strategic alliances with world-class organizations to expand our service offerings and deliver comprehensive solutions to clients. Strategic alliances with the world's leading companies enable us to provide complete solutions to your business and IT challenges.

AWS
Cisco
Dell Technologies
Google Cloud
Microsoft
ServiceNow
VMware

NEWS

CHECK US OUT
See All Cognizant News

Stay on top of what's happening across Cognizant.


EVENTS

SAVE THE DATES
View All Cognizant Events

Come out and meet us at these upcoming events.

TAKE THE FIRST STEP

Serving customers by looking forward as well as back is a big promise, but the power of today’s new digital capabilities is vast and growing.

Let’s talk about how digital can work for your business.

Please Enter Valid First Name
Please Enter a Valid Email Address
Please Enter Valid Company Name
Please Enter Valid Contact Number
Please Input the Region
Please Input the Inquiry Type
Please Input the SubInquiry Type
Please Enter A Message

Thank you for your interest in Cognizant.

We’ll be in touch soon.