In the pivot to digital, applications are the fulcrum, driving the transformational change that keeps businesses competitive. With the growing demands of your enterprise, the application landscape becomes heterogeneous. That leads to increased complexity and redundancy, slowing time to value and increasing cost of delivery.
Providing you with an industrialized, holistic and integrated approach to address today’s IT requirements, Cognizant’s Application Management enables your organization to speed your digital journey, improve predictability, deliver business outcomes and minimize cost.
To ensure that you consistently realize the unique value of Cognizant’s Application Management in your portfolio, we employ an AI-based platform called Cognizant Applens™. In short, it is your springboard to achieving a truly digital organization.
A large retailer’s rapidly and substantially changing application landscape led to a significant increase in IT incidents that affected business satisfaction. Its service-level agreements (SLAs) were well above the committed level, but key business milestones were not being met and strategic processes weren’t being implemented. These issues resulted in further business escalations. Infrastructure-related changes, such as patching and certificate upgrading, lacked synergy. Although the company spent significant time and effort monitoring jobs and feeds—especially in critical business processes— manual errors still occurred.
Cognizant deployed application value management (AVM) solutions to address the retailer’s challenges. We tackled multiple application problem areas by:
With the Cognizant solution in place the retailer’s benefits include:
hard-dollar and soft-dollar benefits to the company over four years
increase in application availability
reduction in incidents that directly impact business
Reimagining digital systems management is the key to thriving in today’s dynamic world of managing complex applications. This calls for a much deeper understanding of your enterprise’s application landscape.
Cognizant’s application management strategy responds to this shift by categorizing applications into Consumer Engagement, Business Differentiation and Systems of Record. Tailoring management strategy to these application types can deliver the greatest return on investment.
Debts incurred in your application can increase maintenance spend. So it’s imperative to have a structured methodology to nip them in the bud. Cognizant’s Debt Management framework helps to:
Debts are further classified as avoidable, unavoidable and residual, and corresponding remediation actions are defined, prioritized and implemented.
Cognizant’s platform-centric approach is driven by Cognizant HiveCenter™, an integrated portfolio of services, platforms and solutions that delivers the collective power of automation across business and IT operations and application engineering.
The platform features domain-led solutions, home-grown assets and accelerators, and best-of-breed products. They combine to enhance scalability, coordination and advanced automation on a single platform.
The platform brings together a vendor-agnostic approach that provides repeatable and scalable solutions ranging from robotic process automation to machine learning and conversational AI.
Some differentiating aspects of our offering include:
Cognizant AVMplus® accelerates your journey toward managed services, enabling you to continually progress toward an outcome-based metrics measurement model.
Cognizant AVMplus® industrializes your application management best practices by creating a reference services framework for every engagement. Its suite of frameworks spans the entire engagement lifecycle, including Solution Design, Transition, Steady State and Transformation.
Cognizant Smart Ops is a transformative model that promotes predictable, intelligent operations by leveraging cross-functional synergies across Application, Infrastructure and Security services.
Powered by Cognizant HiveCenter™ automation, Smart Ops offers a comprehensive portfolio of integrated operations to deliver always-on, unified and business aligned IT operations. This integrated, platform-led approach helps you achieve proactive monitoring, faster resolution, robust governance, ease of deployment and improved business outcomes.
By deploying integrated tools, ML-based auto debt detection, full-stack analysis and a service analytics-driven approach, the Smart Ops solution can reduce operational inefficiencies, improve business agility, and deliver cost savings of up to 45%.
Cognizant’s transformation model can redefine your entire application landscape for business value. It covers five key areas:
Cognizant AppLens™ is an AI-based platform that drives your application strategy end-to-end. By using intelligent, data-driven and context-based solutions to increase the lifespan and yield of your applications, AppLens™ becomes your “single source of truth.” It can help you build a cohesive delivery ecosystem that synthesizes all your assets, tools and value creators—and bends your IT operating expense curve.
The ISG Provider LensTM Next-Gen Application Development and Maintenance (ADM) Quadrant report credits Cognizant’s high client DevOps adoption rate, establishment of dedicated digital units, and use of newer engagement models for the company’s successful adoption of Next-Gen, value-based delivery models.
cost savings utilizing Cognizant’s Smart Ops solutionVIEW SMART OPS SOLUTION
reduction in operating expenses using Cognizant’s Debt Management frameworkVIEW DEBT MANAGEMENT SOLUTION
As the competition continues to intensify, it becomes imperative for every organization to look for ways to reduce their OpEx across their App-infra landscape and fund their transformation initiatives to stay ahead of the curve.READ
The art of successfully realizing the dual mandate of driving cost optimization while creating a self-funded transformation model, ensuring the promise of true digital.READ
CAST Highlight provides an objective view of application portfolio that measures the software health, risks, complexity and the cost associated with it. To know more, read the report.READ
We form partnerships and strategic alliances with world-class organizations to expand our service offerings and deliver comprehensive solutions to clients. Strategic alliances with the world's leading companies enable us to provide complete solutions to your business and IT challenges.
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