Customer expectations are higher than ever before and manufacturers are looking to provide better service while they begin to adopt tools like automation to improve efficiency.
To succeed in this changing environment, manufacturers are incorporating new advances in technology, industry-wide collaboration in R&D, innovation in engineering and investment in high-growth emerging markets. They are also exploring new operating models and outsourcing their non-core processes to digital operations service providers with proven expertise in the manufacturing industry. Outsourcing processes can help manufacturers achieve cost competitiveness, focus on innovation, build agility into the system and better utilize core-skills.
Beyond Silos: Fusing Digital Across the Enterprise
Don’t get us wrong: Pockets of innovation are admirable. But our new research finds that digital succeeds best when it connects key functional areas to deliver exceptional customer experiences.VIEW PERSPECTIVES
Cognizant’s Manufacturing Digital Operations solutions leverage industry best practices and the latest digital technologies like robotic process automation, cloud-based platforms and predictive analytics to help manufacturers improve productivity and customer relations. Working with both Cognizant and leading partner solutions, we employ the latest digital tools to optimize operations in the following areas.
Finance & Accounting
There is a mandate for manufacturing company CFOs to take the lead in the finance function and provide real-time, data-enabled decision support. Our consultants help companies by providing knowledge workers with critical data relating to sales, order management, sourcing and procurements. We also offer advanced analytics to uncover hidden growth opportunities. Learn more.
Remote Asset Monitoring & Management
Asset monitoring and management solutions not only help you gain better control over your equipment and machinery, but also increase efficiency and productivity, reduce operational costs and improve the customer experience. We leverage the power of Internet of Things (IoT) and data from sensors to better manage assets, get real-time alerts, minimize downtime, improve mean time to repair (MTTR) and drive predictive insights.
Intelligent Process Automation
Combining robotic process automation with machine learning and cognitive technologies to create intelligent operations, our IPA solutions deliver significant value and productivity gains. As a result, you can streamline business performance and improve customer experiences. Learn more.
Supply Chain Management
Cognizant’s supply chain management solutions help keep purchasing, manufacturing and distribution digitally aligned. Our manufacturing clients benefit from strong Field Services Management, improved Master Data Management and advanced analytics for understanding the impact of deliveries in real-time.
Digital Customer Services
With Cognizant’s industry knowledge of the latest cloud and digital platforms, our manufacturing team can implement customer service solutions that provide product help desk support, lead generation, cross-sell-support and more. Learn more.
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