While various segments of the healthcare market—from payers to providers to pharmacy benefits managers—may have different types of customers, a precise, hyper-personalized focus on those customers is central to fuel all of their digital business success.
Adaptable and agile operating models and processes are key for healthcare players to succeed in a challenging market, where they must grapple with industry forces such as accountability, risk re-allocation, cost of care, consumerism and the robust regulatory environment, all while trying to innovate, grow and manage costs.
Cognizant brings together the automation insights and ready-to-deploy, best-in-class processes and platforms that healthcare companies require to move their operations closer to customers to provide the personalized engagement they demand.
As a result, businesses are freed from managing cumbersome processes that do not set them apart in the market and drain their resources to instead create new products, focus on customer experience and build a strong competitive differentiation.
Everest named Cognizant a leader in healthcare payer business process services. The report recognizes buyers' appreciation of Cognizant's collaborative, constructive and client-centric approach, which helps in positioning us as a strategic vendor of choice for multiple functional areas.READ THE REPORT
Digital solutions play a critical role, and within digital, automation (RPA and AI) is one solution that has garnered maximum mindshare in enterprises during the last few years. Some of the benefits that enterprises can achieve by implementing automation solutions include cost savings, enhanced customer experience and quality, revenue growth, better population health, improved speed, security, and governance and compliance.READ THE REPORT
With new digital operating models, healthcare companies can focus on enhanced consumer experiences and healing. Our services underpin the success of a new healthcare business model built on the features, functionality and value that consumers find indispensable.
Our deep relationships with leading healthcare organizations around the world put us in a unique position to deliver services through our integrated model, where we focus on the industry trends that are sustainable while investing in areas that drive fundamentally better outcomes at lower costs.
We help you evolve to meet the demands of constantly changing industry environments, shifting customer needs and the rapidly transforming technology landscape. Our offerings include:
Our RCM and provider services include:
Cognizant’s wide-ranging BPaaS portfolio puts us in a unique position to provide superior BPaaS solutions to payers.
Our services increase payer efficiency, build strategic business agility, improve productivity, reduce costs, mitigate risks and position payer business for growth.
Our acquisitions of TriZetto and TMG Health create a portfolio of capabilities with a BPaaS framework that can be quickly and efficiently deployed to meet the complex data processing and compliance requirements of Medicare Advantage, Managed Medicaid and Medicare Supplemental plans promptly.
These services increase regulatory compliance and error-free submissions, while reducing operational costs and improving health outcomes.
“As-a-service” models are not only changing how businesses invest in modernizing technology, but also providing the necessary operational agility to expand as the market grows. Cognizant melds automation, insights and best-in-class industry processes to allow businesses to create new products and focus on customer experience for a strong competitive differentiation.
Deliver Utilization Management as a business process service to unify processes, platforms and clinical talent to drive efficiencies and improve care coordination.
Cognizant’s TriZetto Healthcare Products are software solutions that help organizations enhance revenue growth, drive administrative efficiency, improve cost and quality of care, and improve the member and patient experience.LEARN MORE
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