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COGNIZANT CONSULTING
Helping organizations engage people and uncover insight from data to shape the products, services and experiences they offer
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Services
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Working to reshape business models, modernize products and enhance customer experiences to drive growth.
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Reinventing and managing your most essential business processes with new ways of working.
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Simplifying, modernizing and securing the IT infrastructure and applications that are the backbone of your business.
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COGNIZANT CONSULTING
Helping organizations engage people and uncover insight from data to shape the products, services and experiences they offer
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Digitize Processes, Propel Impact
STAY AHEAD OF CHANGE WITHOUT DISRUPTING YOUR BUSINESS
Reshape your operating model to stay ahead of digital consumers.
Reinvent core processes at the heart of your business to enhance operational agility and underpin new capabilities.
Digital is reshaping the banking and financial services landscape, mandating firms to shift from an overreliance on legacy IT systems and traditional business models toward nimble, customer-centric processes.
While one measure of success in this industry was once fixed, standardized repeatable processes, digital channels, newer technologies and the need for data insights have created a strong need for agile operating models with redefined and reimagined processes.
To support hyper-targeted and personalized products and customer experiences, companies need highly automated, adaptable and agile processes. Only then can they quickly pivot to accommodate the latest technology innovation, as well as industry and customer demands.
We help banks and financial services companies digitize the value chain through technology, robotics and analytics to redesign the customer experience while minimizing disruption through a well-documented operational playbook.
COGNIZANT—A RECOGNIZED LEADER
Everest Group PEAK Matrix™ for Banking BPO Digital Capability Platform (DCP) Service Providers 2019
Everest named Cognizant a leader in Banking BPO DCP Service Providers. The report recognizes Cognizant's strong digital capabilities, including BPM tools, automation, OCR solutions and operational analytics.
READ THE REPORTFEATURED WORK
BANKINGSERVICES
With new digital operating models, financial institutions are freed to budget and allocate resources to focus on innovation and service quality—the lifeblood to moving in lockstep with today's digital consumers. We help financial services companies drive new operating models to boost revenue and control costs.
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INVESTMENT BANKING OPERATIONS
BRING DIGITAL TO LIFE
Cognizant has strong capability across transactional and high-end strategic processes within Investment Banking functions. We support investment banks, brokerage houses and financial services companies across equity, fixed income, OTC derivatives, foreign exchange and commodities.
Our service offerings range from client onboarding, margin and collateral management, confirmations and settlements, reconciliations and reporting, cash management to valuation and dispute management, prime brokerage, risk and compliance, product control, global network management, research and analytics, and creative and design services.
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MORTGAGE OPERATIONS
EXCEED BORROWER DEMAND WITH DIGITAL
Today’s borrowers expect an omni-channel and hyper-personalized approach, where banks come up with proactive solutions, and maybe stronger financial management abilities, rather than just provider updates or single channel support.
Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses.
Our capabilities span:
- Compliance, audit, quality assurance and control
- Fulfillment (processing, underwriting, closing/funding and delivery) for retail, wholesale and correspondent
- Loan administration including escrow and loan maintenance
- Foreclosure servicing
- Call center support
- Finance and accounting
- Settlement services
Each solution delivers a re-invented focus on the new ways of borrower engagement combined with self-service tools, helping you to ensure the best possible user experience for your customers and reduce the cost of servicing a loan while providing better adherence to compliance requirements. -
ASSET AND WEALTH MANAGEMENT OPERATIONS
ENABLE INVESTMENT MANAGERS REIMAGINE THEIR OPERATING MODELS TO DRIVE BUSINESS AGILITY
Cognizant has deep expertise in Asset & Wealth management operations and supports back office services globally. Our Digital Operations practice services investment managers, wealth managers, private banks and pension trusts across traditional and alternative investment classes for direct funds as well as fund of funds.
Cognizant services bank branches, financial advisors, HNIs & UHNM, home office, service groups, trading desk and contra brokers across a complex spectrum of wealth management operations. We offer end-to-end services spanning research and analytics, trade clearing and settlements, corporate actions, client onboarding, account transfers, performance measurement and attribution, client reporting and reconciliations functions alongside branch operations support.
Our service offerings for asset managers span across fund administration, trade capture and enrichment, financial consolidation, performance attribution reporting, pricing & valuation, corporate actions, reconciliations and reporting, research and compliance, reference data management, client onboarding and cash and treasury support.
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LENDING OPERATIONS
MODERNIZE LENDING PROCESSES FOR NEW OPERATING MODELS
Cognizant’s Lending Digital Operations practice has experience in performing activities across the value chain. We service a variety of clients including originators, servicers, banks, credit unions, brokers, realtors, appraisers and title companies.
Our end-to-end service offerings include origination, servicing, default management and specialized services to provide processing and transformation support.
Services include:
- Origination, including support for application processing, underwriting, closing and post-closing audits.
- Servicing and default management, including support for escrow administration, loss mitigation, bankruptcy, foreclosure, REO and claims processing.
- Specialized services, including support for flood, appraisal, valuation and field services.
- Exposure to various loan types, including residential, commercial, auto, student and consumer.
- Experience on industry leading platforms, including Dorado, Fiserv, Encompass, MSP, Unifi, Capstone, ARGO and ACBS.
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DIGITAL FINANCE AND ACCOUNTING
DIGITALLY TRANSFORM FINANCE AND ACCOUNTING WITH SPEED AND SCALE
At many companies today, finance and accounting functions are overly focused on operations instead of proactively driving business outcomes and compliance. With multiple legacy systems, poor data quality and non-standard processes, companies need services to stabilize operations and drive lower costs and higher productivity and revenue opportunities.
Cognizant offers an orchestration layer for finance and accounting—a cloud-based platform with built-in workflows that connect to multiple legacy systems with an embedded analytics engine for real-time visibility to monitor business metrics. Combining disparate processes into a unified whole—backed by operational insights and continuously-optimized managed services—we help you optimize working capital and reduce operating cost and days sales outstanding (DSO), to enhance financial control and support for complex regulatory requirements.
Our agile operating model provides a proven framework to integrate employees into ready-to-deploy, industrialized processes that enhance customer and employee experiences with hyper efficiency.
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LATEST THINKING
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