carrot carrot carrot Change Centers x cognizanti collaborators create-folder Data Science Decisive Infrastructure download download edit Email exit Facebook files folders future-of-work global sourcing industry info infographic linkedin location Mass Empowerment Mobile First our-latest-thinking pdf question-mark icon_rss save-article search-article search-folders settings icon_share smart-search Smart Sourcing icon_star Twitter Value Webs Virtual Capital workplace Artboard 1

Please visit the COVID-19 response page for resources and advice on managing through the crisis today and beyond.

Improve Competitiveness, Optimize Results

Transform operating models to improve banking experiences

Learn why 15 out of the top 20 North American financial institutions work with us.

DEEPEN CUSTOMER ENGAGEMENT


Today, banks are challenged to develop a customer-first operating model, reinvent payment and credit models, and adapt to growing market disruptions—all while driving profitable growth.

To thrive in this evolving marketplace, companies must develop and manage intelligent, adaptable operations. With 25 years’ experience working with retail and commercial banks, Cognizant is uniquely equipped to help you succeed. We deliver business process transformation for more efficient and agile mortgage, lending, payment and credit operations. Our teams implement innovative digital operating models with the lowest total cost of ownership, creating greater efficiency, regulatory compliance and customer engagement.

SEGMENTS

Retail & Commercial Banking

Apply business process transformation to improve customer-centricity, innovate products and services, and capitalize on marketplace disruptions.
Lending

Transform origination and servicing processes to improve efficiency, speed and agility, and apply managed services to reduce cost and risk.
Payments

Innovate payment operations to improve customer visibility and experience and optimize payment journeys for improved customer loyalty and growth.

40%

reduction in total cost of ownership in banking operations through simplified business processes

OFFERINGS AND PLATFORMS

OPTIMIZE OPERATIONS THROUGH PROCESS AUTOMATION


With new digital operating models, banks are free to budget and allocate resources to focus on innovation and service quality—the lifeblood to moving in lockstep with today's digital consumers. We help banks drive new operating models to boost revenue and control costs.

  • Cognizant® Digital Finance and Accounting

    DIGITALLY TRANSFORM FINANCE AND ACCOUNTING

    Transform finance and accounting operations into a value generator for your organization. Apply next-generation digital capabilities to enhance existing investments and turn procure-to-pay, order-to-cash, record-to-report and financial planning into valuable business insights.

    LEARN MORE
  • Cognizant® Next-Gen AML Framework

    AUTOMATE AML ALERTS

    Improve your anti-money laundering (AML) alert quality through intelligent profiling. By leveraging AI-based pattern matching, this solution reduces false positives and negatives that traditional AML programs generate.

    LEARN MORE
  • Customer 360

    ACHIEVE NEW CUSTOMER INSIGHT

    Gain a real-time view of customer relationships across all bank products. Built and deployed on the cloud, Customer 360 eliminates batch processes and creates customer profiles instantly.

    LEARN MORE
  • Cognizant® Application Infrastructure Support

    GAIN OPERATIONAL EFFICIENCIES

    Eliminate recurring issues, save costs and simplify your IT environment by standardizing across operations, tools and processes.

    LEARN MORE
  • Cognizant® Intelligent Mortgage Advisor

    TRANSFORM THE HOME BUYING EXPERIENCE

    Launch a cognitive assistant for home buyers, which offers custom loan recommendations, starts the application process, helps answer customer questions and shares updates on application status.

    LEARN MORE
  • Cognizant® Robots-as-a-Service

    PREPARE FOR THE FUTURE

    Automate repeatable processes such as ordering services from third parties and requests for property appraisals. This results in optimized loan origination and servicing performance as well as a better borrower experience.

    LEARN MORE
  • Cognizant® Real-Time Payments

    DEEPEN CUSTOMER RELATIONSHIPS

    Respond to rapid changes and enhanced modes of payment to retain customers, regain profits and maintain your central role in the financial services ecosystem. Branded digital wallets offer your customers convenient anytime, anywhere commerce.

    LEARN MORE
  • Cognizant® Payments Modernization

    ATTAIN THE DIGITAL EDGE

    Simplify and secure your payments processes and platforms for today’s evolving marketplace with enterprise payments strategy and design, core platform assessment and platform re-architecture services.

    LEARN MORE
  • Cognizant® Regulatory Synergies Framework

    FAST, EFFICIENT COMPLIANCE

    Gain a detailed understanding of your organization’s compliance risk capabilities, so you are able to adhere to new regulations more effectively and at a lower cost.

    LEARN MORE

LATEST THINKING

COGNIZANT—A RECOGNIZED LEADER

 

CONNECT WITH US

Serving our clients, solving problems and enhancing human experiences motivate everything we do. If you're as passionate about the possibilities as we are, discover the best digital opportunities for your business.