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Please visit the COVID-19 response page for resources and advice on managing through the crisis today and beyond.

WORK ANYWHERE, DELIVER EVERYWHERE

Be virtual. Be secure. Be resilient.

It goes without saying that the way we work will never be the same again. For business and IT leaders, the challenge ahead is to find ways to achieve real enterprise resilience and create a catalyst for moving forward. 

To meet this challenge, Cognizant’s Virtual Workplace solution elevates the employee experience and boosts productivity, securely and from anywhere.

Imagine that your teams are productive and engaged, regardless of work location. Imagine they can securely connect to each other, and access the right information and resources whenever they’re needed.

Here's how we make it happen.

Helps companies design and build employee experiences that increase engagement and team collaboration by simplifying the way work is done, wherever it’s done. Includes employee experience design, enterprise collaboration and user experience analytics.

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Delivers exceptional customer service from anywhere with business messaging, calling, video meetings and file sharing. Includes enterprise content, unified communications, digital contact center, employee experience and business productivity solutions.

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Helps companies set up, transition and operate foundational connectivity and hosting technologies quickly and efficiently. Key infrastructure services include cloud workspace, unified endpoint management, remote desktop and intelligent remote support.

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Guides enterprises through each step of helping employees adapt to new ways of working. Our workforce transformation expertise helps employees become more productive and collaborative as they deliver value to your customers. 

Getting started: Our four-step approach

Cognizant builds enterprise-level digital workplace solutions that enable remote collaboration. We can help you scale broadly across teams—and deeply into projects—while integrating the technology, security and governance you need for success. Our proven four-step approach is designed to help you reshape company culture, manage change, train your workforce and make a smoother transition to virtual work.

  • STEP 1: ASSESS AND IDENTIFY

    BUILD THE FOUNDATION

    We’ll review your technology environment and organizational culture to identify critical resources or technology gaps that need to be addressed. We’ll also help you prepare your workforce and set the stage for a secure, successful transition.

  • STEP 2: ACTIVATE

    DEPLOY WITH CONSISTENCY

    We look at all your existing tools and recommend new solutions if needed. Our infrastructure, collaboration and change adoption experts deploy the right tools, including governance and AI-enabled bots to get you up and running.

  • STEP 3: COMMUNICATE AND TRAIN

    ENABLE THE ORGANIZATION

    We start with leadership communications training, along with virtual meeting support. Enablement continues with customized training experiences, collaboration tools, change adoption and cultural transformation plans to help employees stay productive and adapt to new digital working environments.

  • STEP 4: COLLABORATE WITH CONFIDENCE

    EMBED RESILIENCE

    After installing software, creating plans and training employees, our Virtual Workplace transformation team will work with you to evolve your culture to be more resilient over the long term. 

RELATED THINKING

Remote work: we did it – now what?
As the sense of crisis dissipates, remote work will remain the rule rather than the exception for many. Organizations must now apply their COVID-19 learnings so remote employees feel as comfortable and productive working virtually as they would be if they were physically present in the office.
Managing your new virtual teams well
Many organizations suddenly have hundreds or thousands of employees working from home. Apply lessons learned from remote working veterans to keep teams focused and productive.
Reinforcing productivity in the age of remote work
Businesses are learning—often the hard way—that customers demand a high-quality experience no matter where support agents are located.

Forrester Report

FORRESTER REPORT

The Future of Work is Here. Are you Ready? The CEO’s Guide to the Future of Work

Future-proof your organization with resilient workplace strategies for sustained success in the new normal.

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Launching into Virtual Space

An immersive destiny awaits in cyberspace—for the future of work, play and everything in between.

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VIDEO

How to build today’s digital workplace

Employees today are accessing knowledge differently and require more personalized, relevant experiences while interacting seamlessly with remote colleagues.

WATCH VIDEO

80%

adoption of Microsoft Teams by a leading media organization using Cognizant’s governance, adoption and training solution

23%

productivity gain by a leading healthcare firm within just a few weeks of introducing Microsoft Teams

20%

increase in IT efficiency and up to 40% increase in intelligent automation gained by adding governance tools for a leading retailer

60%

increase in user satisfaction by implementing an AI-powered virtual assistant for an energy provider

OUR PARTNERS

Cognizant’s strategic alliances with the world's leading technology companies provide you with an ecosystem of options based on dominant enterprise platforms. These partnerships demonstrate our commitment to helping you simplify, modernize and secure your customer engagements across physical and digital channels.

Microsoft
Amazon Web Services
Google Cloud
Dell
VMware
Cisco
Citrix

TAKE THE FIRST STEP

Serving customers by looking forward as well as back is a big promise, but the power of today’s new digital capabilities is vast and growing.

Let’s talk about how digital can work for your business.

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