Reimagine to adapt

Tend to individuals’ emotional and social needs.

During the darkest days of the pandemic, our executive leadership team hosted weekly company-wide meetings featuring medical/wellness experts and some celebrity guests. These virtual gatherings helped us feel more connected and informed, supported and inspired. We also increased personal time off with the addition of mental-health days, and we provided meditation opportunities, webinars and virtual exercises to focus on physical, social, emotional and financial well-being for our employees.

We continue to encourage people to balance their work-from-home (WFH) hours with their personal needs — such as childcare or eldercare — which have shifted as well. By repeatedly restating the need for self-care and family focus, we aim to help our employees stay healthy and productive during these times of stress.

Tend to individuals’ emotional and social needs.

During the darkest days of the pandemic, our executive leadership team hosted weekly company-wide meetings featuring medical/wellness experts and some celebrity guests. These virtual gatherings helped us feel more connected and informed, supported and inspired. We also increased personal time off with the addition of mental-health days, and we provided meditation opportunities, webinars and virtual exercises to focus on physical, social, emotional and financial well-being for our employees.

We continue to encourage people to balance their work-from-home (WFH) hours with their personal needs — such as childcare or eldercare — which have shifted as well. By repeatedly restating the need for self-care and family focus, we aim to help our employees stay healthy and productive during these times of stress.

Reimagine your workforce and workplace to adapt to the new world of remote work.

Cisco is on a mission of digital transformation, for itself and its customers — it's an imperative for all modern organizations that has become only more urgent since the start of COVID, with everyone working, shopping and living digitally, online. The WFH experience has accelerated Cisco's digital transformation agenda, challenged our infrastructure, adjusted our skills requirements and evolved our operating model to one that can align quickly with our customers’ changing needs. It’s also changed our personal preferences. I, for one, certainly enjoy the flexibility of working from home, not to mention the time saved from commuting!

Looking ahead, we assume the future of work will revolve around a hybrid model, with some workers heading back into the office and others maintaining their WFH status. We know Cisco will not be alone in the normalization of WFH, and we know advanced technology is required to ensure success.

To support our customers on a similar path, in April 2020 we announced $2.5 billion in financing to launch the Business Resiliency Program. Designed to help customers access the technology required for COVID recovery, the program enabled a 95% cost deferment until January 2021. And again, we provided free technology, including Webex and security tools, along with support to enable remote work, contact center services and enhanced cybersecurity.