We empower auto OEMs to enhance customer value and revolutionize post-sales phase. Our data-driven solutions enable proactive care, personalized recommendations, and increased loyalty. Increase your service turnover by up to 20%, loyalty by up to 10%, and reduce warranty costs.
Auto OEMs face challenges in post-sales support and customer care, including siloed organizations, limited data capture and fragmented interactions. Reactive after-sales processes hinder maximizing customer lifetime value and delivering seamless ownership. Unlocking their potential requires proactive detection and fulfillment of customer needs for vehicle readiness and expansion.
Revolutionize your post-sales experience with Cognizant's digital customer engagement platform. Our solution empowers auto OEMs to enhance customer satisfaction, minimize disruptions, and build long-lasting loyalty. From timely issue resolution to seamless ownership journeys, our expertise helps you create a proactive support system that drives customer lifetime value. Discover the power of our digital customer engagement platform today.
Cognizant's Data Initiated Customer Support revolutionizes the automotive industry's post-sales experience. Our solution utilizes advanced data analytics, cutting-edge tech and a customer-centric approach to enhance satisfaction, optimize lifetime value and proactively resolve issues. By leveraging car and customer data, automakers offer seamless ownership, strengthen loyalty and gain valuable insights for targeted offerings.
Our commitment: Revolutionize automotive customer support with data-initiated solutions. Cognizant delivers customized solutions for the automotive industry, optimizing customer lifetime value, post-sales engagement, and operational excellence. With our digital expertise and customer-centric approach, experience the full potential of Data-Initiated Customer Support and trust your after-sales initiatives to Cognizant.
Cognizant provides leading automotive solutions to help companies optimize business processes and achieve peak performance. Our customized solutions in the automotive industry are based on many years of experience and expertise. Close collaboration with our customers, including auto OEMs and related stakeholders, ensures a seamless transition to our outsourcing services and enables focus on innovation and growth.
