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Helping an Insurer Improve Productivity, Achieve Compliance

The Challenge  

A property and casualty company needed a new business preparation process that could help underwriters improve the quote and approval/rejection process for new submissions. The existing process required 18 full-time equivalents (FTEs) using multiple systems to complete the process needed within the required turnaround time (TAT).

Our Approach

Using UiPath, a leading robotic process automation software package that helps organizations efficiently automate business processes, Cognizant’s team was able to successfully extract data and operate across multiple systems, automate new and existing processes, improve accuracy and significantly ease pressure on underwriting assistants to meet TAT.

The project reduced the level of human effort and achieved a high level of compliance.


compliance on TAT


reduction in FTEs needed