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Cognizant Application and Infrastructure Support

Cognizant Application and Infrastructure Support

Achieve higher application availability and faster resolution time for your banking organization.

Automate and reduce costs to improve your bank’s operational efficiencies.

No financial institution can afford downtime. Cognizant Application and Infrastructure Support enables you to remove recurring issues and perform more effective change management without impacting application availability. Our end-to-end services let you standardize across operations, tools and processes, allowing you to simplify your bank’s IT environment and save costs.
Cognizant Application and Infrastructure Support improves your bank’s operational efficiencies with several offerings:
  • Debt management framework for effective problem management and removal of recurring issues.
  • Business Value Management (BVM) to orchestrate multiple services, including platform upgrade and infrastructure and application support, to deliver business outcomes such as fraud monitoring and lower losses due to fraud payout.
  • Catalog-based service delivery at scale that helps in ITIL-based incident management, problem management and change management.
  • Common ITPA, RPA and monitoring tools for application and infrastructure services.
  • Cost savings as a result of industrialization and synergies across applications and infrastructure teams.
  • Co-located teams to improve coordination and speed service restoration.
Learn more about what our Retail & Commercial Banking practice can do for your organization.


Anil Lakhanpal

Senior Partner, Cognizant Digital Banking Practice