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Cognizant Application and Infrastructure Support 

Boost application availability and resolution time.

Automate and reduce costs to improve operational efficiencies.

No financial institution can afford downtime. Cognizant Application and Infrastructure Support enables you to remove recurring issues and perform more effective change management without impacting application availability. Our end-to-end services let you standardize across operations, tools and processes, allowing you to simplify your IT environment and save costs.
Cognizant Application and Infrastructure Support offerings include:
  • Debt management framework for effective problem management and removal of recurring issues.
  • Business Value Management (BVM) that orchestrates multiple services, including platform upgrade and infrastructure and application support, to deliver business outcomes such as fraud monitoring and lower losses due to fraud payout.
  • Catalog-based service delivery at scale that helps in ITIL-based incident management, problem management and change management.
  • Common ITPA, RPA and monitoring tools for application and infrastructure services.
  • Cost savings as a result of industrialization and synergies across applications and infrastructure teams.
  • Co-located teams to improve coordination and speed service restoration.

Get in touch

Anil Lakhanpal

Senior Partner, Cognizant Digital Banking Practice