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Effective Quality Engineering and Assurance (QE&A) of ERP applications often requires specialist knowledge of SAP products, underlying business processes and testing best practices. Cognizant’s Enterprise Application Assurance Services (EAAS) SAP practice brings all three elements together to provide a specialized and holistic approach for our SAP engagements.
Ranging from SAP Implementation to Business As Usual (BAU) support, we provide an extensive range of QE&A services–SAP Assurance Services, SAP QA (Quality Assurance) Consulting Services and SAP Engineering Services.
To help our customers continuously stay ahead of the curve and their competition, we have developed expertise in new technologies like SAP S4 HANA, CAR (Customer Activity Repository), Fiori, cloud, analytics, social and mobile. Our tools and solution accelerators for SAP validations like Solution Accelerators (SOLACCS), Solution Generators (SOLGEN), and RAPIDO (tool for automation of test script maintenance) help customers introduce efficiencies and save time across the software testing life cycle.
“The Cognizant team was the linchpin for the successful integration of the three system providers. It would not have been possible, within the timeframe, to have implemented this program successfully in our operations, without them. This program is a game-changer for our business.” - Vice President, Supply Chain, Global Packaging Solutions Company
“Selected Cognizant for this mission-critical engagement because of its consulting-led approach, its extensive experience in our industry, and its expertise in SAP enterprise applications. By replacing disparate legacy systems from multiple acquisitions and harmonizing business processes, Cognizant is supporting our growth strategy and helping us provide the best customer experience worldwide”- Senior Vice President and Chief Information Officer, Leading Global Providers of Critical Technical Information
“Thank you, for a successful go-live, and an incredibly smooth zero business disruption transition to the new system. I am in awe of your collective systems and SAP skills, your incredible stamina, your perseverance through many many obstacles we encountered along the way and your stewardship of the best and most comprehensively planned and most flawlessly executed large IT project I have ever been a part of. Successful, zero issues implementations like this do not happen every day.”- Chief Information Officer, US Based Specialty Healthcare Company
“We could not have accomplished our SAP upgrade without Cognizant team’s substantial contribution and integration within the project organization. Based on our actual previous operations costs and anticipated Azure costs, we estimate a financial economy of at least 25% per annum after starting running SAP on the cloud.”- Chief Information Officer, Leading Contracting Company in the UAE
“Cognizant leadership and the efforts of your team have enabled us to be successful in these initiatives. AMS support has also been very strong and fundamental to our ongoing operations. Thank you for the great work and we look forward to continued strong performance as we move forward with future work efforts."- Vice President, Business Applications, Global Packaging Solutions Company
A leading North American retailer needed a reliable testing partner for testing its multiple capability releases related to implementation of new functionality and new business units. The client wanted to consolidate all testing and QA capabilities, drive consistency, increase productivity and lower cost of test execution.
We provided end-to-end QA services for SAP (including niche modules) and legacy applications. We deployed the Automation Testing as a Service framework (ATaaS) for end-to-end business process automation testing resulting in reduced testing cycle time and developed POSCheck, an innovative tool for validating data integrity between SAP and POS (point of sale).
leveraging our delivery efficiencies
through automation and innovation
overall regression testing automation coverage improved
in 2014 due to POSCheck
Simplified by 30% the overall script maintenance effort
due to ATaaS framework
resulting in reduced testing cycle time from two weeks to five days using Worksoft Certify and QTP (Quick Test Professional) integration to provide end-to-end business process testing
A £ 29-billion supplier of electricity and gas to businesses and consumers in the UK was replacing its legacy systems with SAP, which required comprehensive testing within a limited timeframe.
We provided independent and end-to-end testing services that helped the customer during this transformation, subsequent upgrades and business process and technology consolidation. We implemented an automation test factory for maintenance, execution and creation for BAU regression and test suite for 100% test coverage.
and enabled the customer to deploy quality product in phased manner, thereby providing uninterrupted service to client’s customers
by freeing up time of development team and increasing automation coverage
by increasing scope of regression and minimizing defects in production
by continuously decreasing onsite-offshore ratio [to 30:70]
A £19.2-billion leading UK-based financial organization needed to unify statutory, management and regulatory (FSA) reporting with a single SAP solution and re-engineer SAP core ledger and transaction processing.
We implemented risk-based testing to prioritize the functions for testing and integrated SAP Test Factory for providing SAP testing services across multiple applications. We automated test steps using out-of-the-box functionality available within the applications to reduce lead time and costs for repeatable tasks.
30% savings in cost and effort for functional testing (FT) and UAT on generic scenarios
Reduction in overall test planning effort by 15%
Increased scope of functional testing with minimal increase of testing efforts
30% reduction in overall testing effort
10% reduction in effort for reviewing and confirming master data
Eliminated consecutive cycles of loading master data (scheduling process chain)
10% savings in effort through test cases optimization
10% savings in cost from test execution
Enhanced testing productivity
reuse and lean initiatives
implementation of improvement levers such as test case reusability, risk-based testing, and static testing
A $1.8-billion leading global information company was looking for an independent testing partner to identify the regression test suite and automate tests during initial release as part of their SAP implementation project covering order-to-cash, procure-to-pay and finance areas.
We provided independent SAP testing services for this strategic engagement. An effective test suite was built with various regression scenarios resulting in 100 % test coverage.
for various releases through automation of 80% of the regression suite
during manual regression test execution for EHP 6 upgrade and SAP Support Package upgrade
for script maintenance, test scoping and inventory list maintenance by implementing automation framework and best practices
during each execution as automated scripts were leveraged to create test data
through automation for resource intensive test scenario executions like Hyperion testing
during the entire test execution cycle
A $17.6-billion leading developer and marketer of enterprise architecture software products needed to ensure that end-to-end industry solutions are seamlessly integrated and validated for critical business processes. The company faced quality issues in the SAP NetWeaver Usage Types. The post-release issues reported by customers resulted in amplified maintenance cost of the product.
We set up an offshore test center that aimed at qualifying the product from usage or implementation perspective and deployed a team for qualifying various releases and support packs of the product. With a team of quality and functional specialists offshore, the client had better view of the product, which improved quality.
through landscape optimization and consolidation
through effective use of tools
through creation of cross scenarios
by performing root cause analysis
A pharmaceutical leader focused on health needs of people around the globe was using SAP and other legacy applications for their business needs. The client needed to automate SAP Supplier Relationship Management test scripts.
We proposed using the internal automation tool Rapido to improve the process of running tests while reducing the cost. We further supported the client’s testing requirements, ensured FDA compliance on SAP testing for other modules for various projects, support incidents and releases.
by developing MS Excel-based tools and automation scripts
and improved the test coverage with various in-house tools and accelerators
through automated manual test scripts across SAP modules
ERP Complexity vs. Business growth—at Odds or in Alignment Depends on Your Approach
A research program conducted by APQC, with support from Cognizant and SAP, set out to document the challenges faced by business leaders to address operating frictions caused by ERP landscape complexity. The research concluded that senior executives would be wise to undertake a sensible review of their current technology frameworks and consider remedial actions that do not require lengthy and widely disruptive change.
The HCM Imperative: Aligning Technology With the New Digital Employee
Recent research from Brandon Hall Group shows that there are financial repercussions from implementation of technology systems that are not directly related to the processes they were originally created to improve.
Elevating the Digital Employee Experience
To address the changing dynamic of a more digitally savvy workforce, HR organizations must tap into advanced analytics and harness ‘as a service’ delivery models to raise the bar on talent acquisition and development, as well as to inform new employee compensation and collaboration initiatives.
Transforming HR and Human Capital Management for Business Growth
Talent optimization is when an organization strategically uses all of its human capital to improve its business performance. The responses of HR professionals participating in APQC and Cognizant’s 2014 HR Strategy, Process and Technology survey reflect an understanding of the link between talent optimization and the ability to realize present-day CEO-driven objectives.
Talent as a Service: Enabling Employee Engagement While Boosting Efficiencies
Cognizant’s Talent-as-a-Service (TaaS) solution includes services focused on accelerating organizational value, by enabling cost-effective HCM transformation.
The Future of Retail is ‘Here’ and ‘Now’
To remain competitive in today’s real-time world, retailers need to more effectively read and respond to consumers’ digital fingerprints, or Code Halos, to anticipate their preferences and needs and deliver contextually-relevant, timely and inspiring shopping experiences.