DIGITAL SOLUTIONS

• BANK OF TOMORROW TODAY (BoTT)

BANK OF TOMORROW TODAY (BoTT)

BoTT is an omni-channel customer engagement banking solution that helps banks to design the best marketing strategy by driving insights into action and generating new business.

BUSINESS CHALLENGES:

• Lack of consistent and user-friendly user experience across channels and devices
• Incomplete view of the customer from the traditional silos present in the organization
• Limited data analytical capabilities
• Lack of expedited digital delivery, longer go-to-market time from lack of digital processes

BENEFITS:

• Customer-focused marketing: Helps drive the right customer marketing strategy to improve lead conversion and to increase up/cross-sell opportunities
• Customer experience and insights: Helps manage customer experience across channels and drive insights into actions
• Social media dashboard: Helps understand what customers are saying about the company and products. Act on customer feedback instantly to improve the brand.
• Sales and customer management: Helps build customer relationships, perform origination and convert loyalty into revenue
• Omni-channel banking services: Offers customers banking across all digital channels enabling them to bank anytime and anywhere

• SAP HYBRIS BILLING

SAP HYBRIS BILLING

Completely integrated SAP solution for offer to cash for monetizing subscription business models.

Key highlights include:

• Out-of-the-box coverage for most subscription processes
• Sophisticated revenue sharing with upstream and downstream partners
• Designed to handle volume with speed and accuracy

BUSINESS CHALLENGES:

• Need for sophisticated IT application to support innovative business models (such as XaaS business model, bundled offering, combining products and services with value chain partners and partner revenue sharing)
• Handling very large numbers of direct customers with huge transactional usage
• Increasingly competitive high-cost and low-margin environment
• Solution selling and monetizing new services
• Increasing average revenue per customer

BENEFITS:

• 40% faster business model innovation: Transform your business by offering innovative services and maximize share-of-wallet
• 27% reduction in the number of days sales outstanding: Better handle on accounts receivables (AR) and system alerts empower the staff to handle short payments, recurring issues and problematic accounts
• 25% reduction in customer support calls: End-to-end integrated system and simplified, transparent invoicing reduces the number of issues
• 74% reduction in operational costs: With optimized collection and dispute handling, the cost of handling billing and collection as percent of revenue can be reduced

• GO CLOUD

GO CLOUD

SAP packaged cloud solutions are agile to support faster innovation with reduced risks.

Key highlights include:

• Consumption-based pricing for utilized infrastructure
• Rapid deployment of SAP on private/public cloud using a focused approach for migration

BUSINESS CHALLENGES:

• Cost optimization: High capital expenditures restrict ability to innovate, challenges with keeping SAP infrastructure costs in control
• Lack of skillset: Lack of relevant skillset to provision and operate a new SAP component in the landscape
• Hardware non-availability: Managing new requirements for setting up POC environments without adequate IT resources
• Long provisioning time: Long hardware procurement cycle impacting SAP system availability
• Performance concerns: Inability of existing SAP architecture to handle additional workload due to lack of scalability

BENEFITS:

• Easy and fast deployments of SAP solutions
• Easy to scale and elastic computing platform
• Managed SAP technical operations
• Support for hybrid scenarios

• SIMPLE FINANCE (SFIN)

SIMPLE FINANCE (SFIN)

SAP SFIN is the latest product offering from SAP that provides a modern platform capable of dramatically streamlining the financial processes by simplifying recording and analysis of financial data. The Simple Finance team at Cognizant is already part of an extended S4 HANA team that is made up of system architecture, infrastructure, analytics, integration and custom development expertise.

BUSINESS CHALLENGES:

• Longer close cycles due to redundancy, manual processes and time spent in reconciliations

BENEFITS:

• Competitive edge through a unified approach and method to accounting transactions enabling real-time decision making
• Real-time data availability to shorten process time and effort due to significantly reduced run time; processing time can be reduced by 28%
• Reduction in time to implement organizational change from one week to one day

• SMART BUSINESS USER EXPERIENCE PLATFORM (SBUex)

SMART BUSINESS USER EXPERIENCE PLATFORM (SBUex)

SBUex is a role-based repository of application catalogs for end-to-end business enablement.

Key highlights include:

• Quick deployment and pick-and-choose services
• Anytime, anywhere access to applications

BUSINESS CHALLENGES:

• Lack of consumer-like experience and inadequate system access
• Inadequate system access restricting business users from being on the job anytime/anywhere
• Lack of analytical capabilities and useful insights to make real-time decisions

BENEFITS:

• Anytime/anywhere access, better user adoption
• Contextual insights for decision making based on business role and function
• 50% reduction in learning time through mobile interactive animation and graphic
• 15% increase in work capacity
• 50% increase in labor productivity

• TALENT IN A BOX

TALENT IN A BOX

Next-generation integrated talent solution built to meet clients' talent needs by addressing challenges related to talent acquisition, talent development and talent deployment.

BUSINESS CHALLENGES:

• Managing human capital is a challenge for companies in terms of attracting and retaining core talent
• Employees not getting enough development opportunities
• Need for creating future leaders
• Need to win over millennial generation

BENEFITS:

• Integrates social recruiting and marketing strategy, enhanced employee management with ESS and MSS functionalities, performance and goal management along with course correction mid-year and calibrated year-end reviews, performance based compensations and stack ranking
• Provides true re-skill, re-engage and refine workforce
• Faster to the market and cost efficient
• Deploy ready tailored human capital management within 30 days