Travel Providers
Distinguish your service offerings, and create lasting customer loyalty.
Few industries are as pressure-packed, with markets cluttered and competition intense. But our global expertise helps you uncover new efficiencies and create a top-notch IT value chain that can increase your competitiveness and market differentiation.
We are the only Tier 1 service provider to cover the entire travel and hospitality industry, from airlines to car rentals to cruise operators. What’s more, our client relationships generally span many years.
Our functional expertise in the airlines industry includes reservations, departure control, loyalty, technical operations, mobile applications and kiosks for self-service. Our industry investments include our membership in IATA and our innovative business solution frameworks that assess the strength of your customer data and help share information with partners in real time.
Examples of our work
- For an e-Procurement system: Our team created an end-to-end solution that handles the purchase order lifecycle, from generation and acknowledgement to exceptions and shipment integrated through Aeroxchange.
- For two large U.S. airlines: Our expertise in technical operations helped integrate legacy MRO systems with SAP as a critical step towards post-merger integration.
- Our solution of an automated hub control improved management and co-ordination of all flight allocation and staffing activities. The solution included support functions such as parts identification and availability tracking integrated with order systems, maintenance manual work log and account routing.
- For a leading U.S. airline: We reengineered the existing proprietary self-service kiosk application and introduced new features such as non-revenue passenger check-in, re-booking, flight schedules, etc.
- For several car rental companies: We have delivered operations, call
center, reservations and back-office integration support
Put our unique point of view and deep expertise to work creating new business capabilities and superior cost efficiencies that will boost your company’s operational performance.