The Travel & Hospitality industry has changed dramatically over the past few years. In a highly complex and competitive environment, companies have to achieve greater customer advocacy, retention and loyalty—all of which translates into improved financial results.
We are uniquely positioned to lead clients toward more efficient, effective, innovative and virtualized business models. We are one of the few service companies with expertise across the entire industry—from airlines, hotels and restaurants, online and retail travel, to global distribution systems, intermediaries and real-estate companies. This is why three of the Top 5 global airlines chose Cognizant as their partner.
Segments We Serve
Hotels & Property Services Give your properties a competitive edge with our combination of customized solutions and industry experience.
Travel Intermediaries Our team has years of experience with leading Global Distribution System (GDS) platforms, Web services and supplier systems for airlines, hotels and car rental companies.
Restaurants & Food Services We’re the only service provider to offer BPS for restaurants and food services. Our Solution Accelerators speed time to market and improve business-IT alignment.
Travel Providers We’re the only Tier 1 service provider to cover the entire Travel & Hospitality industry, from airlines, to car rentals, to cruise operators.
Travel & Hospitality Solutions
Aircraft HUB We designed this application as a "one-stop shop" for all the critical information needed for an aircraft’s daily business operations.
mConcierge Mobility Platform This advanced platform lets hotel customers access room service and other amenities directly from their cell phones and PDAs.
Tetris Data Distribution Distribute your rates and inventory data daily. You can also share information with your sales channels in real time, without relying on costly switch companies.
Airlines Ancillary Diagnostic ToolAnalyze competitive benchmarking of 52 service offerings from 29 airlines, including food and beverage amenities, trip services, and extra baggage
check-ins; graphically assess gaps and revenue opportunities.
Maturity Analyzer for Travel
E-commerce Assess the overall functional robustness of your travel website across several areas, including shopping, booking, merchandizing, personalization, content management and income generation.
Online Ordering Platform Need help transitioning to online ordering? Our new solutions can help. Based on Web, mobile and SMS services, they eliminate manual errors and reduce operational costs.
Social Media Assessment Tool Benchmark your organization’s social media presence by identifying its strengths and potential areas of improvement; measure how well it stacks up against competitors.