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March, 26, 2015

Software Robots Making Business Smarter - New Cognizant Study Shows Dramatic Impact of Intelligent Process Automation


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Four corporate computing architectures have dominated the last five decades: Mainframe, minicomputer, client/server and the Internet. We are at the beginning of the fifth dominant architecture, one that comprises social, mobile, analytics and cloud computing services or the SMAC StackTM.

When corporate IT architectures shift, many believe the entire enterprise computing platform must move to the latest and greatest infrastructure. Historically, this has ended badly for many organizations and will be proven wrong again with cloud computing. New technology must complement and extend existing IT platforms. Investments in any new platform are typically justified over time as new business value is delivered. And many leading organizations are betting big on cloud. For instance:

  • The cloud computing market revenue will grow from $5.7B in 2012 to $20B in 2016, attaining a 36% CAGR over the forecast period, according to evidence from 451 Research.
  • Forrester forecasts that the global market for cloud computing will grow from $40.7 billion in 2011 to more than $241 billion in 2020.


A good way to bridge the gap between existing IT infrastructure and the cloud is to leverage several different approaches, including public, private and hybrid clouds. Each has its strengths depending on the business challenge at hand. Regardless of the approach, organizations must insist that cloud services are delivered with rigorous and auditable performance and business outcome guarantees, as well as security measures that ensure compliance with global data privacy and confidentiality requirements.

Other factors to consider when sourcing cloud services:

  • Service levels should be guaranteed through service level agreements (SLAs) and data protection governed by NDAs and other security provisions; organizations also need to hold cloud services providers to pre-determined business outcomes that align with strategic goals.
  • Ability to specify a minimum number of users and resources with the flexibility to automatically add more users during peak periods and reduce pricing when usage falls below a fixed minimal threshold.
  • Proven ability to save money, time and other resources based on current business practices and ways to unlock unprecedented business value. A good example is using the cloud to set up an on-demand, cloud-based test environment. Cloud-based software testing can significantly reduce errors by making it cost-effective to create more realistic test environments.

Cognizant believes cloud computing is central to the new and dynamic ways that enterprises deliver value. When properly implemented, cloud solutions can power business transformation with more timely and scalable IT services and pricing the flexes with operational requirements. More importantly, they enable companies to focus less on implementation and more on building a better business.

  • Our Latest Thinking

Key Factors to Consider When Hosting DAM in the Cloud
Detailed evaluation of various digital asset management (DAM) hosting service models - such as infrastructure as a service (IaaS) and software as a service (SaaS) - including costs, advantages and disadvantages, a set of prospective questions for DAM vendors and a use case example.
Cloud CRM's Evolution and Impact on QA
Cloud-based applications such as customer relationship management (CRM) systems require a testing approach suitable to this platform. We offer such a model, using as one of our examples.
Informed Manufacturing: Reaching for New Horizons
Although still in its infancy, informed manufacturing -- making the right information available in the right form at the right time -- is advancing across industry sectors. Cognizant's recent in-depth study involving interviews with manufacturing CXOs, engineering firms, service and IT providers, academia and industry analysts worldwide, revealed that while most companies understand the significance of informed manufacturing, many are proceeding carefully -- working to balance the conflicting priorities of managing day-to-day business while focusing on innovation and breakthrough initiatives. They see external support as a critical success factor.
Ensuring PCI DSS Compliance in the Cloud
Compliance with the Payment Card Industry Data Security Standard (PCI DSS) is critical for any enterprise IT departments. This requires a set of 12 cloud-based apps including infrastructure as a service (IaaS), software as a service (SaaS) and platform as a service (PaaS). With Amazon Web Services (AWS) as an environment, we offer a guide to the key considerations for PCI DSS compliance.
Embracing the Cloud to Make Risk Reporting More Efficient
How banks' risk reporting benefits with the increasing adoption of cloud computing technologies such as infrastructure as a service (IaaS) and software as a service (SaaS): scalability, data integrity, analytics and more.
Cloud Adoption in Capital Markets: A Perspective
For the financial services industry, the adoption of cloud services has become a viable business directive. As firms work to recoup their losses from the recent financial crisis, pay-as-you-go cloud services allow them to focus more on strategic, innovative and revenue-generating endeavors and less on managing routine IT activities and the supporting infrastructure.
Understanding Cloud Security Challenges
Using encryption, obfuscation, virtual LANs and virtual data centers, cloud providers can deliver trusted security regardless of whether services are delivered in private, public or hybrid form.
Beyond Cost Savings: Driving Business Value from the Cloud Through XaaS
By using the cloud for analytics services and other run-the-business capabilities, organizations can move quickly into new markets and free capital for innovation initiatives.
The Journey Toward the Software-Defined Data Center
An overview of the business drivers and benefits of business transformation processes for manufacturers, with implications, lessons and best practices for other industries.
Two-Tier ERP: Enabling the Future-Ready Global Enterprise with Better Innovation, Customer Experience and Agility
Organizations that embrace two-tier ERP strategies are better positioned to navigate volatile global business conditions and acquire or divest operations that generate operational efficiency and growth.

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