Discount Stores

Flexibility That Can Give You a Competitive Edge

Discount stores remain home to plenty of consumer spending. But discounters must act more nimbly to track fickle customer preferences. Increasing competition, decreasing brand loyalty, and shrinking margins are key challenges. Discounters face intense competitive pressure from both innovative grocers and the growth of non-store formats, such as the Internet and catalogs. Keeping shoppers loyal, regardless of the economic cycle, is critical.

Our team can help optimize merchandising, increase supply-chain efficiencies, generate accurate product-mix forecasts, and improve customer-service levels for retention. Clients tell us that our project leadership skills provide the same level of assurance they expect and receive from their own staff.

Core Service Deliverables

  • Application value maintenance
  • Development and maintenance
  • Package implementation and rollout
  • BPO
  • Retail IS and testing

Why Innovation is Key

Unpredictability and uncertainty are always part of planning, but our retail expertise can help you overcome supply-chain and demand-planning inefficiencies. We can guide you to new ways of investing in innovation so you can renew your focus on brands with more creative marketing, better customer research, new line extensions, and in-store promotion programs.

We, too, are investing in innovation. For example, our state-of-the-art POS lab facilitates the migration of legacy applications, and our latest analysis models can help you evaluate the profitability of your IT investments.

Examples of Retail Partnerships

  • For a retail giant: We created an Enterprise Technology Roadmap that tackles master data-management challenges such as “siloed” systems and data-quality issues.
  • For a retailing major: We built an extranet Web portal that increases efficiency in invoice processing and accurately assesses accruals. Our
    team’s Extreme Item Makeover project improved supply-chain efficiencies by
    re-engineering item maintenance.
  • For a leading discount retailer: We created a POS lab that facilitates migration of legacy data to GM Triversity.

Let us help solve your business problems through innovation, driving increased store productivity and IT-enabled business process transformation along the way.